Customer Ratings & Reviews

Quick and easy install of a new deck in my vehicle. Everything worked like a charm and was in and out in less than an hour. Love the speed that everything worked and now I have car play in my vehicle. Makes like much easier when travel and needing to see directions.

I can't say this for every install location but this store was great. Ran into some minor issues but the more experienced installer came right over, fixed it up and even did a few things that would normally cost more free of charge for my inconvenience - which consisted of waiting an extra 15 minutes. Great guys and definitely will be back!

The installation of my radio went smoothly. The installer was quick and very knowledgeable. After installation, she gave me a thorough rundown of how everything works and how to sync the radio to my phone. It was a very smooth transition. She took her time, was patient, kind and very helpful.

Would give a five but they failed to connect entena so radio doesn’t work , was gift to boyfriend so he is not happy

When I was inquiring about the cost of installing the unit I desired the installation team helped me to save a total of $200 off of the usual price by selecting the unit I did ... adding in 2 new speakers and having it all done in under 90 minutes! It was professionally installed with excellent customer service by Jake in Oceanside!

This young man did an awesome job installing the radio in my wife's car. There was a hiccup with the antenna. He had it fixed in just a few minutes. Obviously well trained. Very courteous. If fact the young man who installed the radio helped us pick out the radio we bought and very pleased with our choice.

Great experience with the install, ended up swapping out to a different head unit that worked much better with my Wrangler

Best Buy always does a great job at car audio installations. Have had them work on my car and both of my daughters. I highly recommend getting Total Tech Support if you plan on having a lot of work done to one car or many cars. The money it saves you is amazing.

Jose was amazing and patient with installation. He explained everything to me afterwards and also called during installation to inform me of where he was at and or how much longer he would be. Very knowledgeable. Great gps, amazing sound, can still use all of your steering wheel functions to control radio

Excellent service the installation was great and very professional. I would recommend them to everyone. Great job guys best buy has always been great keep up the good work everyone. Your professional attitude and product knowledge is the best I've ever seen. Thank you

Awesome installation. I was worried about having the installation done before going to work . They had everything done and on my way just a promised. Technician was very helpful, knowledgeable and courteous. Will definitely use them again and not worry .

My installer was not the best communicator and I had to work hard to get out of him what he was going to do when installing my stereo. He finally disclosed to me what he was going to do. I wanted to ensure I was getting what I was paying for and not assume, but it seemed I was putting him out to explain in basic term the work he would perform. After the install and I arrived home I noticed the installer left clippings of electrical tape and wire on the passenger side floor. Very annoying and I would have had the installer clean it up if I noticed it at pickup. At least my stereo works and Best Buy does stand behind their installations so far so good. I'm putting down recommending to a friend as I would recommend Best Buy and I may have gotten an installer on a bad day.

The tech who installed my Sony in-dash receiver was superb! Knowledgeable, friendly, thorough, and quick! Good explanation of choices (e.g. location of hands-free mic) and operation of unit. He explained the "free uninstall" policy (if I sell the vehicle I can put the OEM unit back in), and was very professional!

My son was begging for an upgrade to his factory installed Civic car stereo. After looking for some time, we decided on a nice product at Best Buy because they promised expert installation. It took forever to get the install scheduled, and unfortunately I was out of town when it was done. When my son picked up the car, it was clear the new dashboard frame wasn't seated perfectly....and maybe wasn't the best fit. When we checked, we were told that is the best that could be done. The stereo works fine, but the appearance isn't the best. If it was my car, I wouldn't have accepted the results, but being an older car for an 18 year old, I am letting it ride. We have kept the original in case we need to put it back in when we dispose of the car.

I have had several installations done at the Best Buy in Bloomington and Noah has always done an excellent job. He provides great insight and examples of why certain items work better dependingin on my needs. At this point, he is the only person I trust to do a great job with any car installation. Thanks Noah!!

The agents did a great job but one thing was left on my passenger door, the screw cover on my handle was not replaced,. I looked to see if it fell out but could not find it in the car.

The Best Buy team did a fantastic job installing the new car stereo and speakers in our 2004 Ford Explorer. We also had trouble with the front left speaker dropping in and out and they found the issue, repairing it as they installed the new setup.

They did a great job and explained all the options my car stereo had to offer. Its very stabl and stylish as well.

The agent that installed my stereo in my truck went far and beyond to make sure everything fit and worked with my factory speakers. I would recommend the car stereo installer from the Graiot Rd Best Buy. If I need anymore stuff done to my truck I’ll be going back to Best Buy.

Very satisfied with how this installation went. The price, and service rendered was so much better than going to a custom car stereo shop. If you are not having intricate custom work done on you car's sound sytem, Best Buy's geek squad service can save you $$$