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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6869 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 6,869 reviews
  • Rated 5 out of 5 stars

    great job installing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Technician told me he would be done in 2 hours and he was. He explained how to use new receiver for my vehicle. He made sure that I didn't have any questions. Polite clean and professional. My only complaint is I had to wait 1 month to install it because they were backed up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They worked hard to make right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time they messed up But... They truly went over the top to make it right! And get a system that truly was a challenge work and look good once in. Thanks guys for all your hard work! Oh, and determination to make a customer happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did great job installing it in my Hyundai Sonata. No external wires showing even with Pioneer Backup camera. Looking at it, I can't figure out how they wired it and didn't have wires showing. Everything works great as well. Installer also let me know one of my speakers was blown and there was a trunk leak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install tech was wonderful. He was polite, knowledgeable and helpful. He fixed a problem caused by a previous after market install by the prior owner. He got all buttons on the steering wheel working right. Thanks Best Buy for hiring competent and friendly install techs. Would highly recommend the Abilene, TX Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was amazing. Sounds great, the gentleman who did it was the BEST!!!! So kind, funny and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the speakers for my daughter’s car. They did a good job. My only complaint is the time frame that you have to wait to get installations. You have to place an appointment several weeks in advance. My location stays booked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service really really do appreciate it specially, when it’s an emergency while we need special tech-support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Navigation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Navigation works flawlessly. Really good purchase in my case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Sunny, was awesome and installed my CD player/GPS perfectly. He was very professional, efficient, and explained everything to me. I am very happy with this service and will definitely come back if I ever need anything installed in a car in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isidro Solano installed a double din radio into my truck. He is very professional and knowledgable in what needed to be done. I would highly recommend going to him for any work you want to do with your vehicle. I would definitely go back for my future installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris M in Durham NC is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our 2007 Honda Odyssey for our son with a bluetooth system and back up camera. The install at the Southpoint location in Durham, NC is where we had the install done. Chris M is amazing!! Patient, knowledgeable and trustworthy. Highly recommend if you need car audio/AV installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and easy. The gentleman was super friendly and did not waste anytime getting started once I got there. The guy was done before the scheduled time! He explained how everything works and was super simple. Very satisfied till this day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my navigation system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly Helpful staff that guided me on what equipment to get for the product i wanted and did a wonderful job install the system that i love using so much now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Topnotch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the stereo for a gift and wanted to have it installed before our sons birthday. They went out of their way to squeeze us in. Ryan G. Sold us the system and was very knowledgeable and friendly. It was a great experience start to finish and our son loves his new stereo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything working, except phone mirroring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a stereo installed that has navigation, siriusxm, phone mirroring, etc. The only negative regarding the installation is that I was not told that I would need a cable to hook up to the back of the car receiver (that's where the plug in is located) in order to do the phone mirroring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast, efficient and knowledgeable. They adhered to my appointment time and took the time to show me how it works. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bel Air Instal shop was fantastic to work with. The installer, James, helped me pick out the stereo and back up camera. The Instal was done on time and looks fantastic. Everything works perfectly. James also looked at my Jeep prior and asked where I wanted the camera to be mounted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad it was there if I needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use, but loved that they offered it in case I couldn’t install my radio myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a great help and offered assistance as needed. Very personable and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Vehicle Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a beautiful job installing the new stereo receiver in my dad’s pickup. We even brainstormed ideas to make it better and ended up with a phenomenal product. Highly recommend the Best Buy install vehicle install team in Idaho Falls!

    I would recommend this to a friend