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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6869 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 6,869 reviews
  • Rated 5 out of 5 stars

    JVC Radio install in BMW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John did a wonderful job installing the radio in my BMW. He was very patient with all the issues we had to go through since my car has fiber optics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my car stereo with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service from the team was excellent from trying to pick the best stereo for my wants, all the way to pickup after installation. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer did good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best buy install my double din touch screen radio, the installer did a great job. He was very neat and made no mess, unit looks like it was factory installed!! Even ran and installed a flush mount usb port so it also looks like the usb ports in newer cars hidden in center console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really happy with the geek squad installation. They did a lot of things that I would not of expected and it was nice to know it was done the right way. I did find out after the installation that my voice commands we're not working, but once I discovered it they were able to quickly fix it during a follow up visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio I purchased works perfectly and the installer was amazing! He was so thorough and helpful during the entire install process! I would recommend the car audio installation at Best Buy in Bryant Arkansas to anyone and everyone! He was great! The radio itself is easy to use the hands free works perfectly and the sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased w installers at Best Buy, Huntsville, AL. If you get head unit and speakers installed at same time they normally have some type of discount available. If you pay separately, then install prices are a little high. But it was a great deal ina bundle for me and again installers were excellent and very friendly as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Install and Friendly Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my new Sony XAV1000 head unit in my 2012 Cruze. In the start we had a few issues with audio quality but that was soon fixed same day. We also had some issues with my voice command button but it was also repaired in the same week. My 2012 Cruze has an OEM microphone that’s was used for OnStar. But the installer put a small microphone next to the original. I’m very confused on why we needed a 2nd out of place looking microphone when the original was completely functional and better looking. Also a small speaker was installed behind the dash for OnStar and car chimes. Why couldn’t this be done through the cars audio system?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer NEX 4400 install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was very professionally done. The radio/cd/dvd player with back up camera and apple play is a great improvement. I’m going back to get a FARKAS dual antenna installed for better reception and run a 2nd USB input cable in along with a HDMI cable since the unit has that capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad 10 out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so professional and did all the work within ONE hour when online it said it was going to take 6 hours. Highly recommend Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't go anywhere else for a stereo install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Best Buy in Olympia, WA for all our stereo installs for the last 14 years. I don't go any where else. They are always excellent without exception. Super happy with them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio and Back up Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pioneer radio with apple car play installed in my car along with a back up camera. Ruben, the installer, took great care with the installation and in showing me how to work the radio. He provided great customer service. He even vacuumed my car! I have had the radio for a few months now and love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucas at the Tracy, CA store was awesome. He advised me with what to buy and then managed schedule changes due to some sickness with an installation tech. I love the new Pioneer car stereo in my 20 year old Porsche. Thank you Best Buy for great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Value - Quality Work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to improve the sound quality in my Jeep Wrangler but did not want to spend a fortune. Decided on a powered sub and new head unit. The guys provided great advice and did an excellent job with the installation. The system sounds incredible. Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a fast clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was really helpfull and very professional, i had to go twice to ask how to work something out and he happly helped me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my double din car radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ths installation was done in a timely and professional manner. After it was installed the tech showed me how to use it including setting up bluetoothe with my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Radio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and smooth radio install on my ride with a completely factory looking finish as well. Great job everything works and looks fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FREE INSTALL!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to watch the sales with Best Buy from time to time the offer FREE Installation with radio purchase. This is a great offer saved 99.00 keep in mind materials are extra but you can bring your own materials. save more money by ordering the materials online and save like the dash kit and wiring kit for radio etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing negative to state regarding our smooth and quick installation process with our vehicle audio system. The fellas worked quickly and professionally. The vehicle was supposed to take 4 hrs to complete and they did it in 1.5 hrs. KUDOS to the guys at the installation dept. Will definitely come back again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys installed radio in a flash ..great job. I bought the radio for my wife's jeep and they said there was an opening the following week ...but after checking they put me in right away ..Thanks GS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done without fault

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio installation was done on time with no problems. Everything works perfectly without incident. Steering controls work perfectly , touch screen works amazing without fault. I will always bring my vehicle to Best Buy to get my work done.

    I would recommend this to a friend