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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6869 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 6,869 reviews
  • Rated 4 out of 5 stars

    Overall, good, but not perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio install really went well. It functions like it's supposed to. The only downfall was that they didn't (or couldn't) get the Air Conditioning system to integrate. It still works, just not all the features. Otherwise, job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and helped me out!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gilbert and his colleague did an awesome job on the installation of my new head unit (radio). I didn't know what was considered a good brand for a radio but Gilbert was patient and answered all 1000 of my questions when I was shopping for the indash head unit. I learned that terminology from them. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with installation. Only constructive feedback is installers should advise in advance that license plate holder is removed and can’t go back on car because of camera installation. Other than that, camera works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when BB is closed ,the videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy info when you need it, I was installing a dual din Sony radio and the instructions where not much in the help department so I tried looking online here and found the detail that I needed so glad these videos are available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service! They installed my pioneer touch screen without a hitch! They also took the time to run through and explain the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Stereo Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who installed the stereo did a great job & provided wonderful customer service. He was friendly & informative. The experience was much smoother than I anticipated. It looks fantastic in the car as well. It blended in very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech is very knowledgeable of the work he is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Installation of equipment...Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh at Best Buy is amazing! he does a thorough and methodical job of installation and treats my vehicles as if they were his own. A+A+A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed our car audio system were fantastic. Professional service and very knowledgeable. I couldn’t recommend them more highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Best Buy team had done yet another great job installing my new headunit. Always a job well done with professionalism and confidence. Thanks again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best install team ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team at Best Buy, are not only very knowledgeable, but very nice, patient, polite competent, and make one feel important. Would highly recommend above anyone else!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randy was my installer , I found him to be very knowledgeable about my installation then actually took the time to guide me through all the radios functions and presets . I would highly recommend to anyone looking to have electronic devices installed in their vehicle to go straight to best buy. 100% satisfied !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was very helpful..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady on the phone was very helpful and she knew exactly what parts i needed by the info i had gave her. Was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that did the installation of this receiver did an OUTSTANDING job. I cannot express how pleased I am with the care and workmanship of the install tech in the Roanoke VA store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget android auto unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old DVD head unit with this for android auto. It also improved the radio reception. The adjustment option for audio provided slight improvement over my oem speaker. The free installation was a plus and the person was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive for the price. Touchscreen alone is very good. Major problem is the Bluetooth connectivity is bad. Whatever smartphone iPhone or Android the music gets disrupted ND hiccups..buy Kenwood. I returned twice to best buy and best buy banned me from future returns cuz of excessive returns. All cuz if this pioneer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Care stereo installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers did an outstanding job on my care stereo installation!!! Im.extremly proud of the quality workmanship that was performed!!! Outstanding!!! Thank You!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install looked like OEM. Very impressed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original radio I selected had a twist know located tight in the corner of the mount. The tech called and let me know of the issue. He offered equivalent option the was $10 higher that fit much better. The install looks great and they took the time to set up my phone and apps. Extremely pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want will some scratches were created but I understand the installer had with radio model into older vehicle

    I would recommend this to a friend