Customer Ratings & Reviews

Great job by the install team at Geek Squad. About the only positive experience I have had with Best Buy. The rest of Best Buy customer service, sales people, managers, call centers is so awful I don't expect to ever purchase from Best Buy again.

The purchase of my stereo came with free installation. They didn't try to sell me anything extra. He was able to use the hardness of my current stereo that I replaced. The service tech that made the installation Tim was incredible! Honest, sincere, efficient, awesome customer service!

The installer had me in and out in alittle over a hour. Was very professional and showed me how to use the new radio. Will definitely recommend for anyone I know to get stuff installed at the Brentwood location

Recently had a stereo swap from my old truck to new. Trim reused wasn't flush by 1/4" and looked aweful. Tech fixed but had to return. Then microphone for Bluetooth wasn't connected and wife had to return for 3rd visit. Frustrating to make 2 extra visits beyond initial visit. Kevin was helpful, but I think tech hurried.

We bought our daughter a vehicle to take to college in NY. It really needed a back up camera due to the parking situation up there. The technician did a great job installing, but even a better job explaining in detail all the features of the new back up camera and stereo system.

Great service and great installation highly recommended

Amazing install!! They basically designed/recommended a complete system: had, power amps, speakers, sub, etc... installed it and it sounds amazing and looks perfect!!

The installation looks great, camera placement is excellent but even though the head has connections for front and rear camera's they don't feed to it. It was the reason I went with the camera's I did. But all in all it was a really good installation.

Perfect install of car audio and backup camera But tried to overcharge me in the end

These guys were great, very knowledgeable, and patient. Took the time to give me all the part numbers I would need for installation and that saved me the time and headache of hoping I had the right part. They did a great job of installing the radio, looks like a factory install. Great job!

My agent was very helpful and informative when selecting a car stereo and speakers. Even though the initial stereo would have fit with some dash cutting, he called be before cutting. Being an older truck, we decided to go with a stereo that didn’t require any cutting

GeekSquad proved yet again how much of a bargain they are. I was quoted $200+ for this installation out in town, yet GS offered the same service for $99. I hardly had to wait at all, and you can't even tell my receiver was an after market purchase due to the great job the gentleman did with the installation.

I recently had the Alpine Apple Car Play system and a rear backup camera installed by the Geek Squad. I was very happy with the installation. Jared did a great job and you can't tell that the system is an after market installation. He also was able to answer all my questions. Highly recommend.

Car stereo install was perfect. It looks like a factory job.

Robert and his crew in the Car Audio Installation department of the South Coast BB performed a great installation of a Kenwood Excelon 9905S deck in my 2005 C55. It was clean and on-time per their estimate. I would definitely go to them again for any car audio need.

I used to be an installer myself long long ago. This guy did a clean job he knew what he was doing. I would definitely recommend using Best Buy to install, large store to back up the work and I’m knowledgeable installer what else could you ask for. They are also not overpriced for installations

The Geeks did a great install but did not tell me when I made the appointment that the speakers install was not free and because there is extra work involved the there maybe an extra charge for the install because the free install only covers about $100. I was not a happy camper!

Bought this to upgrade my teens 2010 Nissan Altima and it was a wonderful addition. She can now see if she's backing up correctly. He helps guide her..

I had to wait for an affitional 1 hour 15 minutes or so but they were quick installing and left no marks or damage.

On my original installation date I was informed that I did not have all the parts necessary to complete the install. The tech got all the parts necessary and rescheduled my service as soon as all parts arrived.