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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6869 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 6,869 reviews
  • Rated 5 out of 5 stars

    Installed radio in truck

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had BB install my radio in my F150. Installer was great and did. A flawless install as well as notified me of missing adapter I needed. Loved that I was able to purchase everything I needed to have it installed outside of bestbuy. Will consider them for future installs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo install in truck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great and very knowledgeable. Took his time to get install right and looks factory with better stereo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean looking install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job, everything looks nice and clean. My only complaint is I'm hearing a bit of a whining noise through my system, but I think that's because my system is drawing too much power, I don't think it's anything the installers did wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best! I've had 2 head units, speakers, subwoofers, and amps installed by these guys and never had a problem. Always knowledgeable, experienced, and clean installs with these guys. And they always make sure to demo their install for you to make sure you know what's up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the recent shutdown due to health concerns, I was happy to have the installation center open. I got a very quick appointment and the install went great. Faster than expected. Good fit and finish and great sound through existing system. Good job !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was personally recommended to a specific store for the installation by a friend who used to work at Best Buy, so I can't speak for all installations. This one however was spectacular, which is why I went to the store I was told to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rockstar Geek Squad Agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at the Lady Lake Best Buy made my purchase and install a breeze! Dan, my installer, helped me pick out my new radio and helped to design an amazing sounding stereo in my car. I will be bringing all my cars here to upgrade the audio and electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than factory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To the installer great job, looks better than factory. I wish I didn't have to buy additional items to install on my Ram but it IDK tho lmk is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by the professional, friendly. and courteous, manner that I received from the Geek Squad. The installation was done quick and clean and I was definitely satisfied, That is why I gave it a 5 star and 2 thumbs up rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New radio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, friendly installer. Great value as installation came free with radio purchase! They will also swap old radio back in when I sell my car. Also for free. Installer was super fast and then took time to teach me how to use my new radio. Really excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired everything, and had set up for me when I got there. Used the aftermarket fittings I brought for my USB so I could charge something, use Android auto, and still have the 12v outlet. Offered to do a flush mount for the usb port too, but that's what my aftermarket plug was for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex and Craig are the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JVC Media center installed in a 2019 Mustang. Did a great job, cleaned up everything after instal. Had a minor issue a week down the road and was asked to come back at my convenience and they would take care of it right away. I did. They did. Happy ending :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, I honestly couldnt have asked for a better….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it - More value than what I paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting the Geek Squad protection. I've had two subwoofers blow out, two speakers have a loose connection, and a buzzing noise in one of my speakers happen over 6 years. They've fixed it or replaced every time at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the installers were all wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased all needed parts I could and then picked up at the store what I needed to order - everything was explained - cost/time/what they were going to do, demonstration on how alarm and radio worked after they were done, no complaints looks and sounds great, wonderful staff that answered all my questions and made recommendations as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Pioneer AV System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price point and installation for Pioneer 8200NEX system for our Navigator. Installation started and ended on time, directions were patiently given with operation of new system. No accidental damage to our vehicle during installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation, stoked on the new stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. There was a hiccup on getting a part in stock ahead of my installation, but once that was figured out, everything went smoothly. The techs were friendly and did a fantastic job. The mic was installed up by the visor, they even programmed the stations that I had set on my factory stereo. A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLER TECH EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOTH the Tech I talked with when I purchased the radio AND the young man who installed the radio later were very knowledgeable and thorough in explaining what needed to be done ... AND the installation is VERY professional looking. VERY SATISFIED with the work, look, and expertise of the Techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional techs. Completely satisfied. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam did a great job helping me find the best stereo when the one I originally ordered was not compatible -- he handled the return/exchange of the old unit and the installation looks great.

    I would recommend this to a friend