Customer Ratings & Reviews

These guys were great. Told them what I wanted and even helped my pick out the perfect deck for my car and price range. The insta was right on time and the finished deal looks great. So happy

Collin did awesome job installing radio. Very clean install and explained how to work everything. Highly recommended him as installer and customer support. All steering wheel controls work great and rear entertainment center works perfect

Barron the installer did an excellent job he explained everything I appreciate him for going the extra mile I will highly recommend the installation at best buy to any or all my friends! Very clean & neatly job done..poor guy he should get help only one I smaller there but very well trained. He is a real professional at what he does..

I wanted a radio that would be Sirius ready and digital screen. This unit was a great buy and provided even more features than I even new about such as Apple Play. Great radio would recommend to anyone looking to upgrade from standard factory radio.

Installation technician was on time and had knowledge about the product that helped me with a on going problem. Ford dealer has been contacted to resolve this problem next week. Location of installation worked out better than I expected. Thanks!

That greeted me with a smile I have taken my car back twice not knowing how to work the radio and the technician took time out to show me now I see why his been at Best Buy for 25 yr or more great customer service I will be a returning customer

We are very happy with great customer services you guys provided us, thank you Best Buy

MicroSD cards up to 128GB are supported for recording video, although you probably won’t need one this large since recording loops to replace the oldest files once storage is full. A 16GB card would be enough for nearly 200 minutes of footage anyway, excellent dash camera.

Great customer service very professional solve the problem

Gentleman installing my head unit was very kind and helped understand the head unit and its features

I had several vehicles that were getting new CD receivers for Christmas. The Totasl Tech support saved a good bit of money. It paid for the CD receiver in Dash install. The CD receiver in dash install went well. My Cd receiver looks good and sounds great. Best Buy technician did a great job.

It really was a bad experience overall. BB web page recommended the unit. It physically fit in the dash OK. The problem is that because it has a screen that opens every time the power is switched on you have to be sure you are holding the shift lever out of the way or it hits the lever. I had to have it removed and a basic unit installed 4 days later (which was the fastest they could get my back in! ).

very happy and big shout out to Trent for doing such a great job. there was an issue with the airbag light coming on and he took the time to solve the problem and correct the issue. the stereo in my sons car looks and sounds amazing!!!

Excellent service from an excellent crew! They were extremely quick and very efficient! The quality of their work compares to none! These guys really take the job seriously and do wonderfully at it. Thank you so much for the experience!

Only took 1 hour total and looked so good it was if it came from the Factory that way very neat , clean and professional looking

good clean installation. the tech tried to explain the features to my wife, she couldn't remember everything so, i made a second appointment, and the tech looked at an issue i had and explained the features to me. nice work people.

The agents removed and replaced my stock radio with a new Pioneer receiver. They did an excellent job, integrating the radio into the dash. Had a couple problems with the ground for the back up camera, but they have got that fixed. Overall, excellent Job, Thanks!

Outstanding service and easy to use. Made recommendations to help install

This was an install of an audio system in my teenage son’s truck. “Dragon” was fantastic! He was professional, patient, and thorough. He took time to explain how the new audio system worked to my son. We’re very appreciative of him. Job well done, Dragon!!!

To install my new Sony Sound System, I need a dashboard replacement to hold the new system. This replacement also provided new connections to my HVAC system. All was installed in about 2 hours. Everything works and looks like it came as original equipment. Fast, friendly service.