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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6869 reviews

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  • Value

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 6,869 reviews
  • Rated 5 out of 5 stars

    Good stereo my son loves it..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by the help I received.. The Installation man at the forum was so nice and helpful.. He was so busy that day but took the time to help me get everything I needed for installation. He was really kind and friendly.. He definitely knew his stuff.. Very pleased and impressed.. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound System Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a used truck, I wanted to upgrade my sound system. We purchased a touch screen with bluetooth, as well as a back up camera. The technician did a wonderful job installing these items. My only complaint was the length of time it took.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the whole year of Geek squad services. They will hook up anything I want withing a year to my car. They have done my radio so far and will do my speakers, DVD players, and back up camera next. If you are getting alot installed it's cheaper to do it this way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Tech was AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did not install. Your audio tech was awesome! He was very polite, got the job done and answered all my questions, I would recommend him for all my family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seamless Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was completed in a timely manner. We installed several items which took a few hours. Seamless and professional. All equipment works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stereo Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy install the new radio into my son's car. Appointment was on time. I was just about to leave after install, and I was surprised that they did not check that the DVD player was working properly. Took another 15 minutes to fix. Finally working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people are very nice and are very helpful. It was done in a very short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, use the service! It seriously takes away all the headache and hassle of buying a product... and then having to research HOW to install something. Our service technician was very knowledgeable and even gave us a quick tutorial on how to use the system (we had our car navi system installed).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service/fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service. The guy who help me was super nice and had my car done a lot faster than expected. He was kind and offered to help teach me to use the stereo. Came helped us set it all up. Overall great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice guys there so helpful and nice they explained everything and took their time to demonstrate the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my radio, back up camera flawlessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer focused and service was excellent. They had to make some adjustments that would have cost more but they provided the changes without adding costs and that is amazing and not to be forgotten. They demonstrate customer first focus and I will be back again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to setup install appointment. The tech was very helpful and explained every step of the installation. The radio I had installed was not purchased for Best Buy which did not make any difference in the awesome service provided. I highly recommended the service center at the Meyerland Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Gad my car receiver installed in less than 45 minutes. Had it installed to replace the factory installed radio that went bad. My receiver, to my surprise, looks like it was factory installed. My Round Rock, TX store made a believer in GS out of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a radio system for my son for Christmas. After Christmas we scheduled for the installation. The service tech was very knowledgeable and thorough with explaining the installation process, and the features and functionality after the installation. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up appointment. I only stop by store and BB's lady did it on 3-5 minutes. After that I stop by tech's shop and figured with him what will be going the service day. Service day the guy said "give 45-60 min. He did it on 35. Now, my son is very happy with the work the tech did. Humble, Texas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Car Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a stereo in my son's 4runner and added a bluetooth mic. They were done in about 30-40 minutes and it sounds and looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went great, The installer was very professional, got the job done quickly. It looks like it was a factory installation. He walked me through all the function of the stereo and even set up my phone to the stereo. Very happy. Thanks for hiring such a professional installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't be beat for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost anything car related is free with this service. Including car details!!! Auto start - free. Speakers - free. Head unit - free. Sub - free. And that's just car services. This is a great service to have. Wouldn't doubt the price goes up after some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Stereo Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a Joying JY-HQ123N4G in-dash radio that connects to my phone and enables my phone apps on the screen. They said it was plug-n-play and the installer agrees. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier than doing it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I could do this myself with enough time, a special deal with certain audio packages came with reduced price installation of the in-dash unit and the speakers. Very much worth having it done by an installer instead of finding the time to do it myself. Everything was done neat an clean.

    I would recommend this to a friend