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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6869 reviews

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 6,869 reviews
  • Rated 5 out of 5 stars

    Could'nt be happier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an outstanding job on my stereo installation. Everything looks factory and he took time to explain the basics of how the new system works. A very pleasant experience. My hat's off to my installer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a pleasure to work with professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a total of 3 Remote Start systems as well as a new stereo and a backup camera as Christmas presents and had them all installed. Eric, Chris and the whole team at my local store were incredible and helped me look like a real hero on Christmas morning!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys in Boynton Beach know how to treat the customer and how to get the installation done to look and sound perfect. Appointment was on time and the installer kept me informed of the progress and timing of the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review your work, run a demo with clients

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduling was easy, and my installer was very friendly. However I could tell he was rushing through his work. He tried to give my truck back to me with the reverse lights permanently stuck on, and the check engine light on. He fixed both issues when I brought it to his attention, but he should have caught this on his own. I never got a demo on how to use my unit either. So when I got it home and started playing with it, I noticed that the unit doesn't recognize my vehicle in park. So I haven't been able to test all of the features (DVD player, AppOne Radio, etc.) If he had taken the time to review his work or even demo the product a bit more, we could have found these issues right away.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, good job, but didn't like location of mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy install a stereo system. Overall, they did a good job, but they just stuck the mic on the steering column with double sided tape. This is on a Cadillac Escalade, so I expected he would hid it somewhere... I fixed it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and know their stuff. We had lots of electronics installed during this visit and they got it done in the amount of time they estimated and were very thorough. Once done, they went through the operation of all the devices and made sure we were satisfied. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Car Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install tech make it simple and fast. They also charge alot less than others. How convenient to shop from a large selection and have them install it for you. Please you can hang out in Magnolia while you wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got my radio installed and covered by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great feeling to know if something happens to my radio in my vehicle I am covered, it was installed at Best Buy and It is covered as well. Hope nothing happens but if something does happen I can trust the protection service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad repair, was purchased for The radio, back up camera, that is Amazing! Pioneer Apple/Android Car Play with Blue Tooth in dash is great and Best Buy offered the best price on the product and on instillation. I love best Buy geek Squad repair and it's affordable priced to purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Second time near charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first attempt to install the radio in my truck left me highly unsatisfied. Luckily the installer expressed his concerns in advance about the install before I picked the truck up. The installer was not there when I picked the truck up and had to bring the truck back for rework. The original radio I purchased was too large for the opening and I had to purchase a radio costing $200 more than the original radio purchased that fits in the opening much better. The only issue I have is the adapter pieces used to install the radio needs to be trimmed back of excessive material to make it look like a perfect fit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Audio receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, on time and finished before the time i was told

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smoothly. Everything is good. My car is a 2008 Taurus X. It has a double din opening in the dash. Having the steering wheel controls work the new unit is great. The sun shines on my screen and it is hard to see in the daytime. I recommend the geek squad installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful for The Geek Squad. Why don't othe stores have these types of crews too. Best Buy is smart to have them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony double din with apple carplay install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were dedicated and I was happy with the results it took more time than the usual but that was because of my older model truck and the job was finished and I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech that installed my stereo system was both knowledgeable and professional. He guided me towards the best options and installed and explained everything perfectly. I am very pleased with the installation done by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    back up camera & apple car play. Better than new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team and Best Buy did an outstanding job installing my car stereo. back up camera and apple car play. My 2001 Toyota 4x4 sequoia is better than a new one now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great radio and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leo the installer for Geek Squad was amazing. He helped me pick the radio and camera, and squeezed me into his busy schedule to get it installed in a short notice. Leo walked me through the radio functions and was so helpful. Will do my next car install with him too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about Best Buy iinstall service is that I can't install and they offer a swap out if you sell your car and want to put the original radio back in. Since I bought an expensive nav/stereo I might want to keep it. This is a great option to have. Install only took 2 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great radio update.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very helpful and communicative. He made sure we had all the pieces we needed for a fairly difficult install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty polite and helpful technician

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to say that the technician knew what he was doing. I went to install Android Auto In-dash navigation and the service was quick. The technician checked all the outputs that could have been impacted with the installation before giving the car back to us.

    I would recommend this to a friend