Customer Ratings & Reviews

Had a problem with my install, worked with me to get it fixed without charge. Guided me to who could help me and get the best price

So far this is one of the nicer stereos ive had. However, still cant get carplay to work. Great service tech.

Car stereo team did a great job on install. From check in to explaining services and cost/time the team were very professional and helpful. I would definitely go back for my next car stereo/install needs. Thank you!!

Jesus and team in Kildeer, IL branch are the best I have worked with, they are polite, professional in fixing my pioneer double din player and also gave demo and clarification to my questions.

Victor did an excellent job installing my double din stereo in my truck. It required a little cutting but the install looks professional. Victor seemed knowledgeable and took time to show me how to use my new stereo. I would trust Best Buy with my vehicle again.

Scheduling a professional stereo install with the Best Buy Geek Squad is well worth it! They know what they are talking about and are very knowledgeable and easy to inquire with in regard to any concerns. Highly recommend their services!

Zach did a fantastic job of installing my new Pioneer head unit & Kicker KS speakers! He hid all wires and tested the system.

Wonderful team at best buy. Overall excellent and I'm happy

The installer mounted my stereo and back up camera professionally with all components working perfectly

Humble, Texas geek tech was terrific. He matched the price for hardware necessary but not included in the deal. Installation clear and professional. The only "complaint" is: He asked for 1 hour to get done the installation but he "failed" to do it; he did it on 40 minutes. Lol.

The store I purchased at did a clean installation. The floor salesman didn't know his blank from a hole in the ground. The installer was more knowledgeable but still was lacking in information on all the products.

Best shield in the world, if I can’t have one for my life I would couldn’t be happier with this purchase specially if you have some kids that came out of the movie monster inc better get one! All I have to say

Austin was great!!. Explained everything in detail. Finished the work before the scheduled time. Everything works perfect!! I'll be looking for Austin to install my DVD headrest and amplifier soon. He was super!!

Neil Ogunleye installed car audio equipment for 4 cars now. His attention to detail is unquestioned, and his expertise is unrivaled. I have already recommended him to friends who have subsequently had him do installs for them, and they are equally happy.

Excellent service far exceeded my expectations and customer service was excellent

The system installation was done when scheduled and a little quicker than predicted. There was one minor issue that was fixed very quickly and I am very happy with my system. The installer went over all the features and assisted in setting up everything he could.

Tj is awesome.. from the gecko the whole experience was Good very knowledgeable, goes out of the way to help and explain thinks about the product and takes pride in what he does period on top of that just a friendly guy

Very professional, the installer even made pre-sale radio recommendations that helped make this whole process a lot smoother

Pat and his team are awesome crew. They did a great job installing my radio. I would recommend them for all installations.

I used the Geek Squad to upgrade my radio in my RV. They were efficient and effective. No waste of time, no issues with connectors, very professional in their approach, and worked through any issues. Overall a great experience and I strongly recommend using this group.