Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6869 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 6,869 reviews
  • Rated 5 out of 5 stars

    Our installer was GREAT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very positive experience with the young lady that installed our radio. She was very nice and helped us out with trying to navigate the use of the radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, employee, Jackson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jackson was the best installer ever! He took his time and did it right very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went smoothly considering the vehicle was a 1996 van. Installer was very efficient and worked diligently to make install look like original equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ashley was fantastic and the install was great. Had a problem with the Apple car-play so took car back. Ashley got Landon involved and he diagnosed the problem (the phone) and everything works great. Great team work and kudos to Ashley and Landon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to the guy who told me before installing that if I went through with the new radio with dvd hook up and back camera that I would lose my current dvd that was in my gmc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my in-dash navigator fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my in-dash navigator was very helpfull, he suggested what I need, and he return what I bought but don't need. I say he was honest, if he didn't return some items, I wouldn't even know. He work very fast and carefully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far it has performed as expected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had different Navigation systems in the past. This one is as good if not better. I have only been using it short time and will check for updated maps soon. Some newer neighborhoods not in the current installed map.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CD Changer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best buy to get a brand new cd changer installed. The installer Britt Clapham was able to get it installed without any issues and mount under the driver seat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super impressed with the excellent service I received from the install team. They were extremely nice and helpful and finished the work in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job. Professional and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better service than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great to work with. They helped me pick the right stereo for my vehicle. They installed it in no time at all. They answered all my questions so I could feel confident in knowing how to use the equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Car receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far satisfied. I was unaware of addons that were needed to makes the unit function with my factory set up in the steering. This may have made my experience better. I still waiting to install addons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation team, courteous, knowledgeable and professional, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-dash navigation installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an in-dash stereo and navigation system for my wife and she loves it! It does everything she was hoping for and the installation looks clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took about 45 minutes pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went smoothly and my new radio looks great. Alot better than the stock radio that it came with. The staff was helpful showing how to use the new radio and what I can do with all the new options i got. Very happy to have it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome, I definitely found this to be of great help. they are well trained and customer service oriented. most of the chat agents I came into contact with were very very helpful!! use them !!awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician Zachary was very professional and knowledgeable about his work skills and he showed great concern about how I was concerned about the functioning of the unit that I purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AVH-221EX install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very comfortable with the install of my AVH-221EX because the installer Justin was very knowledgeable about audio and installations. He did the install quickly and gave us a brief rundown on the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New pioneer stereo installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch they explained everything and followed it to the letter. To my most surprisr my appointment was done on time and done with accuracy. If only my doctor visits we're done so well great job guys thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio technician who worked on my car, Jeremy from Auburn Bestbuy, is very knowledgeable on all aspects of installation. He was able to quickly fix a problem caused by a previous installer.

    I would recommend this to a friend