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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5759 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,759 reviews
  • Rated 5 out of 5 stars

    yes, Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your emails to me were not appreciated, / frustrating. Why would i want to pick up parts to install the radio, if you are going to install the radio at the same location?? Not logical to me???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installed CD player in my 16 yr olds truck . Makes his older truck have great sounding CD player they had it done in the estimated time and everything was put back like it was a new truck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy install team is terrific! Not only did they do a great job with my installation, but I've had "technical difficulties" a few times since the install and they're always helpful, even a while afterwards. Great customer service from them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James, Great Job!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was ready and on time, he did a great job on the installation. I had a followup issue with the phone/radio voice dial. He tested my unit and isolated the issue to my phone. I took my phone to Verizon and it reset to the original factory settings. It works great now. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation is worth it at that price point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take advantage of this service every chance I get. For the price point and the quality it’s totally worth it. The wait time can be extremely long but if your patient it’s worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the deck in my truck quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio Install - I think?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why this is showing up, but I did have them install a radio a few years ago and they did a good job. Plus I get 25 points for writing this, so why not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic installation service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The car stereo installers at Beaverton Best Buy are excellent! Explained everything. Took time to warn me of potential problems and costs. Made great suggestions to deal with unforeseen issues that arose. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph in car installation was a joy to work with. Very knowledgeable, knew what I would need to install my new stereo, and worked with me to get the job done in time for a road trip I had coming up. Overall a great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, install my new XM radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my radio quickly and efficiently and demonstrated professionalism in showing me how it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE ZERO COMPLAINTS ON SERVICE at our Quincy Best Buy. Shawn was phenomenal and did an amazing service at a high professional level. Knowledgeable on the unit specific for our car and told us exactly what he was going to do before doing it. Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure seeing how efficient they have been with the issues I take to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a special request on the install. Works great install was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was free with the purchase of the radio, all we had to do was purchase the installation tools, which were very inexpensive. The service was scheduled promptly. The installation itself did not take long and went on without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo purchase and install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the ability to have car stereo installation at the store where I purchased. This was an easy process, from scheduling to drop off, and great customer service all the way around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my in dash unit quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation guy was very knowledgeable and very efficient. He was down to earth and very polite. He even helped another customer by giving directions on where to go for curbside pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek squad guy at car audio bay in Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon FL bestbuy expert installed my car audio. My car audio also connected to pressure gauge and parking sensor .That is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great install on my CRV and showed me how everything works They have done several of my family’s cars always have taken good care of us. Only wish I would’ve waited a few weeks as they are running my deck on sale and free installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad workers were excellent. Followed Covid protocol and ensured the safety of the stafff and myself. Was very professional throughout the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to install shop 1/2 hour early and the installer got to work on my truck 15 minuets earlier than my appointment after install, he explained how in work and helped me hook up my phone to bluetooth. Very friendly and polite young man

    I would recommend this to a friend