Customer Ratings & Reviews

I had a sony blue tooth with pandora installed in my old chey truck. Did not think the installer could make new radio fit. He had it done before i could even finish breakfast and also informed me of an additional maintenance issue with my vehicle (not related to install).

So the first time I went my usual installer was not there. So the first time I went I had to return because there was apiece of plastic sticking out. When my normal guy came back he fixed it right up.

The installation was timely and efficient. I was greeted at my appointment time. The installation was less time that was needed. The Jeep was as clean as I brought it in!

The installation was successful at the location we chose and the experienced technician completed in less than the time given in the online booking tool. Hint: Speak with your technician in advance to get a feel for their level of aptitude

The Guy who helped me was Awesome!!! Super helpful and knowledgeable!! He had the radio installed in exactly the amount of time he said, and he even got me a remote for the stereo. Made it by far the best experience at best buy so far....... he really set the bar.....

loved it i like the customers service and the help with picking what i needed just told him what i like and he gave me just the thing i needed it was a great day for me all together i will send my family infact today me and my sister will be back to help her pick a car cd

These guys know what they are doing and can get the install done in a fraction of the time you can if you don't have all the right interior tools. Worth the money. I used to install my own in the 1980's but not in these newer cars for sure!

I am extremely satisfied with my purchase. From purchasing, to installation to performance...A+ for everyone involved. Thanks, folks! You all made my 65 birthday gift a rousing success!

The guy fixed my vehicle perfectly he is very knowledgeable and very friendly he went above and beyond what I thought BestBuy could do I was very pleased and I will go back to get the rest of my stuff installed with Geek Squad

Not sure why this is showing up, but I did have them install a radio a few years ago and they did a good job. Plus I get 25 points for writing this, so why not.

Guy installed quicker than scheduled and gave back some credit(back to card used) for parts not needed for the setup. Friendly and helped other customers during this time, maintaining good customer service.

We had a great install by the technician at the Brookfield, WI location. He installed the radio unit quickly and described all of the functions. He answered all of our questions, was courteous, and I would go back to have future work performed by him. Great experience.

Geek squad workers were excellent. Followed Covid protocol and ensured the safety of the stafff and myself. Was very professional throughout the entire process.

Russ at the Hoover store was awesome.very quick and professional. Walked me through all the programs and had me jamming to my fav tunes in less than a hour.He has a love for the work he does which is very rare.

First time I've ever had a stereo installed in a car with that said it was a great experience installer was very knowledgeable with the products I was getting installed and had the car all done in 1 hour will definitely usr bestbuy install again

After much research I decided to go with Best Buy for my radio and install. Brian, the installer, was very knowledgeable and his install was very professional in appearance and operations. I highly recommend BB for car radio installation!

Kennedy Goncalves and his crew did an outstanding job installing my Kenwood car CD/media player into my van. They got it done in 25 minutes. You can't beat that kind of service. Thanks!

They took a little longer to install the radio I bought, but was told that it was due to the extra wiring that needed to be done. That's ok with me, Id rather it take longer to get it done right the first time than to have to keep going back.

Micah did an excellent job installing my radio and it took a much shorter time than he anticipated. He also found a knob that I'd been looking for years under one of my seats that I'd been looking for years.

Bought a new Bluetooth car stereo for our older Accord. Installer was friendly, professional and polite. He was very knowledgeable and quick, especially in these times during COVID19