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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5759 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 5,759 reviews
  • Rated 5 out of 5 stars

    Above and beyond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that Geek Squad was able to install my receiver on the day I picked it up. They went above and beyond to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Deck Installation in Boat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation techs at the Oakdale, MN Best Buy were phenomenal. They were knowledgeable, helpful, and extremely nice and friendly. I also felt the total installation price was very fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car alarm installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer. Had a stereo and alarm installed in my old Camaro, and everything was neat and clean. Due to the age of the car, the trunk release was acting up. Took it back, and he cleaned up the switch and corrected the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my radio quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio installation was a very positive experience. He was able to perform the work early due to a cancelation. Very detailed oriented and professional. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation and short waiting period.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micah did an excellent job installing my radio and it took a much shorter time than he anticipated. He also found a knob that I'd been looking for years under one of my seats that I'd been looking for years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Took 3 times to install successfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to visit the Geek Squad three times before they successfully installed my new radio into my car. They ordered the necessary parts for installation and we waited a week for them to come, Upon arrival, I brought my car and they had it for the entire day just for me to pick it up and tell me they ordered the wrong piece. We repeat the process, now I'm back for the second time and they said they ordered the wrong piece yet again. We repeated the process one more time and we finally got it. While I'm extremely happy with the new radio and end result, it was extremely irritating to leave my car at Best Buy on three different occasions and make adequate arrangements for those times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Deck Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation, no issues. From time of arrival to completion of work was less than one our.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy fixed my vehicle perfectly he is very knowledgeable and very friendly he went above and beyond what I thought BestBuy could do I was very pleased and I will go back to get the rest of my stuff installed with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer went the extra mile and then some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer spent the time necessary to get things to working properly for my vehicle. He diagnosed the problem that I had had prior to the installation and proposed a good solution. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very prompt service. Very helpful.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did A great job installing my new radio. They answered all my questions about the radio in a professional manner. They had also took the time to show me how all the functions on the radio worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my stereo systems quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want something hooked up or done right they will make it sound great and do it right the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and knowledge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech made sure I was happy before I left. He took time out to show me things, and said if I was not happy or something happens to please return and it would be made right. that is awesome to hear someone say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was successful at the location we chose and the experienced technician completed in less than the time given in the online booking tool. Hint: Speak with your technician in advance to get a feel for their level of aptitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality workman ship.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new Kenwood Radio they did a great job installing very happy glad I did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Always Always pay for install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they are doing and can get the install done in a fraction of the time you can if you don't have all the right interior tools. Worth the money. I used to install my own in the 1980's but not in these newer cars for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new JVC head unit and it sounds great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anthony is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony did a great job installing my radio. I just had one issue my handle to pop my trunk got broken and now my column for my steering wheel won't stay put. I will have him install my amp then he can fix the problem he made cause he has to take it off again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit with Best Buy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research I decided to go with Best Buy for my radio and install. Brian, the installer, was very knowledgeable and his install was very professional in appearance and operations. I highly recommend BB for car radio installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOM ALPINE IN EFFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alpine receiver excellent unit bluetooth is Awesome sound quality no complaints i will recommend this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I've ever had a stereo installed in a car with that said it was a great experience installer was very knowledgeable with the products I was getting installed and had the car all done in 1 hour will definitely usr bestbuy install again

    I would recommend this to a friend