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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5770 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 5,770 reviews
  • Rated 5 out of 5 stars

    geek squad installed my radio quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio installation was a very positive experience. He was able to perform the work early due to a cancelation. Very detailed oriented and professional. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deck installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for my deck installation ahead of time made it easier for me to just go to my appointment and back home with ease. They did a wonderful job and I would recommend them to anyone whom needs this service. My radio sounds so awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this stereo to upgrade my stock and I'm very happy with it. It gives me some of the current technologies that new cars have but absent from my 2006. Great sound...a lot of power and a great installation experience at best buy. The technician was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad experience was top notch. They found the problem with my stereo faster than they said they would and replaced it faster than they said they would. Chill people who knew their stuff. Totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a JVC system installed, taking advantage of the 199.95 purchase of a system with free installation. The same service for the same product would have cost $100 more without the care and friendliness I received from the Best Buy installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Product Was my First Car Stereo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job & Job Well Done & T / Y For The Extra Help You Did .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not get what I paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased upgraded installation for my Kenwood receiver, and discussed the installation with the installer more than a week prior to the appointment. I even provided him with printed instructions which included photos. The additional charge for custom installation was required because he needed to cut some speaker wires in the harness and use the RCA outputs on the receiver for the subwoofers. He struggled with the installation for three hours until I told him to just wire it with the harness. I now am not able to take advantage of the subwoofer controls. I paid for the installation because I figured that it would save time for me, but it didn't. Quite frankly, I could have installed it correctly myself in less than 3 hours. Now I am going to have re-do it. I think I should be entitled to a refund, but I didn't ask for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew members were very friendly and efficient. They made sure I had the right parts and gave me a time frame of when it would be complete. They also mentioned that if I ever wanted to remove the receiver, taking it out is free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a phenomenal job at installing my car stereo. They did clean work in little time. I am a happy customer and I would recommend coming here for your stereo install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it's a great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to my appointment a little on the early side, GS installer took my car in and in no time had my new stereo installed, called me to let me know he was done, then went over the operation of the unit, he even sync my phone to it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional, quick, and informative! The installation was much faster than quoted. The installer also explained some of the more simple and quick user instructions. Great service all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff. Took the time to explain with clarity and always stayed professional. Great job pleased with the work provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my stereo installed by Geek Squad auto team, and they did an excellent job. Took the time to make sure Bluetooth pairing worked, and offered to make minor cosmetic improvements at no additional charge if I didn't like the fit. 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    markmiller153

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I checked out Best Buy, Car toys tried to sell my the same thing for three times the price. I will never go to car toys again. The Installation center and the person who helped me were awesome, very knowledgeable and NO PRESSURE SALES. The Best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed my CD player did a great job. It was finished in the time he told me & instructed me on how to use it. He preset radio stations & told me to come back if I had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was done with my car within a 3 hours!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that these people deserve some appreciation, they did my adio system / radio head for my 93 lincoln town car, I will definitely be coming to you guys when I get some subwoofers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, install my new XM radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my radio quickly and efficiently and demonstrated professionalism in showing me how it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got it done in time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only problem. i wish the tech had called and asked if i wanted new speakers also. since that was also part of the problem. i could have had all done same time. but he did his job installed the radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was very knowledgeable, courteous efficient. He finished the install early and was very patient training my wife how to use all of the functions. W head to come back for a minor problem and he fixed it quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no where else I could go to get my new equipment installed and feel confident as Best Buy. They are fast and always deliver a high quality service overall. This was my second time doing the service, and promise it won't be the last.

    I would recommend this to a friend