Customer Ratings & Reviews

I am so happy I checked out Best Buy, Car toys tried to sell my the same thing for three times the price. I will never go to car toys again. The Installation center and the person who helped me were awesome, very knowledgeable and NO PRESSURE SALES. The Best.

Justin was professional, friendly, shared info about my new stereo he installed and followed thru with phone calls to keep me informed I'd use Geek Squad again!

The installation was done professionally, if not a little slower than I was promised. However, the product installed did not meet my expectations for quality and is much worse than the previous OEM stereo in the car. I would recommend the installation, but not the Pioneer product.

Our installer was very knowledgeable, courteous efficient. He finished the install early and was very patient training my wife how to use all of the functions. W head to come back for a minor problem and he fixed it quickly and efficiently

Excellent service and fast! Thank you! I will come back!

The staff at the Boardman, Ohio store seemed knowledgeable and caring. I had previously had a bad experience at another out-of-state location and was happy to discover that some stores have great installers!

There is no where else I could go to get my new equipment installed and feel confident as Best Buy. They are fast and always deliver a high quality service overall. This was my second time doing the service, and promise it won't be the last.

The technician was very friendly, notified me of expected completion, and completed job as promised. Spent time doing a training on the functions, and would not stop until I was comfortable with new system.

Service tech was very knowledgeable.very good looking installation.

The service is professional and efficient. We were told installation would take an hour and they were true to their word. They also explained how the unit worked! Great work and service, can’t ask for more!

The Geek Squad staff was very helpful in the preparation for the radio's installation. The staff provided excellent guidance for the products to include in the total installation of this radio package.

I purchased an indeck receiver at Best Buy for my wife's car, and also paid to have it installed by the Geek Squad for roughly $70. I noticed that the Hardware wasn't included in the installation price. Upon arriving for my installation, I learned that the hardware would run roughly another $70, a price which I wasn't anticipating. I was also told to have it also connected to the steering wheel controls would be another $140, making the total installation of this cheap indash unit almost 4 times the cost of the stereo itself. I was very disappointed I had to forego the steering column installation on my wife's car, because I simply couldn't afford it. The installation itself was quick, and the technician was great, but it simply was too cost prohibitive to recommend.

Alex Leon is the best at what he does. He went above and beyond with his installation and explanation. He even explained a problem with my car not related to the product or the installation. Alex is a great guy!

Very knowledgeable and explained everything!! Cleaned up when finished the job!

The service we received was amazing. He explained everything to us and showed us how everything worked. He was done before we actually thought he would be done. I recommend this to all my friends who need new stereos put in.

My service from the Geek Squad was truly professional from start to finish.

I priced a few places and the Best Buy San Marcos was the best deal. Easy to schedule, the guys in the shop were friendly and helpful (not the case at Fry's) and pricing was very affordable (again unlike Fry's.) I recommend this shop highly.

I have had this stereo installed, uninstalled, and then installed again in another car. Every time I go into this geeksquad headquarters the techs are quick to help and get the job done the first time.

Fast, friendly, professional service! The technician answered all of our questions, configured and demonstrated the completed system.

Best Buy's car installation service is hassle-free. The technician was professional and courteous. Within an hours time, my car was ready to go! The price was right. My car stereo radio is working. What more can I say!