Customer Ratings & Reviews

Really great installation service on my daughter's car stereo. Appointment was easy to schedule and everything done on time and the right way. Would definitely use again!

The install appears to be very professionally done as everything looks neat and clean ..no visible wires and everything feels solid. The installer went to work right away upon my arrival and was done in less than an hr.

We were very happy with the customer service experience and install, we had to change the time the day of the appointment and the staff was very accommodating. Service was fast and friendly and no hidden costs!

Anthony in car stereo installed our system. He's a rockstar. Made it a painless process, explained process and kept us informed when the was any concern. Definitely going to go back!

The agents were were very helpful and did a great job of installing the radio and hardware ... sounds great ... also explained how to connect phone to the Bluetooth part of the radio

One regret: Best Buy is closing local service centers in favor of regional ones. Fortunately, I will still live near enough to avail myself of future installation needs

When you come to Phil and Phil at pinole they know what they are talking about. Very friendly and very knowledgeable. They have a ma and pack feel giving this Bestbuy great installation and service.

The radio and system was a great addition for our teenager's first vehicle. The tech's were very friendly and knowledgable. The system and equipment is very nice and totally worth the money

The tech good really good job installing I have to go back because some parking put on the dash but I haven't been notified on that yet but as far as the workmanship he did awesome job

My installer has done 3 for me now and his name is Victor at the LA Quinta Branch and he does AMAZING work. Clean work, explains, demos and has a great attitude.

Installer was very good. He said it would be an hour and he was right on time. He took his time going over radio features and how to connect phone to the radio through Bluetooth connection.

The 18yr old CD/radio was falling apart in my 26yr old Toyota. I got free installation included with the deck. The Tech was great as was the install. I'll use the radio and CD player mainly but I will work using the Bluetooth features in as needed.

Great service would recommend to anyone and have them install anything

Had geek squad install a car radio for me. They did a great job. Was quick and professional. The only thing that annoyed me a little was when I had to reschedule my original appointment because they had broke the piece they needed for the install. Otherwise fine.

Sean went out of his way to make sure my stereo worked properly. After a few hiccups with the stereo model synching with my iPhone Sean was able to make everything work perfectly.

The appointment time was easy to set up online and the work was started on time. I was impressed with the pre-installation inspection of the car and the professionalism of the installer. Great service and done on time.

Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

I didn't know what to expect from the install crew at Best Buy, but they didn't disappoint. The whole thing took about 45 minutes. They were clean and courteous, not leaving any junk behind in the car. Thanks, guys!

Great service. On time and quick installation. Install tech was polite, diligent and thorough.

I have used the services of my local BB more than 1x. Randy runs the install shop. I trust his recommendation and have used him 3x so far and counting. Good value, great price, good advice. I am not going anywhere else.