Customer Ratings & Reviews

our installer was fast and did things correctly. he took the time to show us how to use the radio/cd player that he installed in our van. would use again.

The technician was very knowledgeable and customer friendly. The install was good but took a lot longer than planned. Kept having customers with no appointment interrupting his work. Best Buy needs to have someone who can intercept the no appointment customers.

He provided excellent customer service, was extremely knowledgeable and went the extra mile installing new speakers and rewiring my existing sound system!

After factory stereo died in '99 Avalon, bought Alpine model and had Geek Squad install during free installation promo. Saved a lot of money and they did a great job.

Tech's estimate of 30 mins to complete job was pleasantly incorrect. 20 mins was all it took and the job was perfect. All systems functioned as intended and my presets were done for me.

I love how this radio looks and controls are very easy to understand. The ability to talk hands-free on my phone is also great since my jeep did not have that feature. If only I could change the background colors...

The Paid Deck Install was a gem - as smooth as any one could expect and all went well. The technician was courteous and polite, and the install was done on time. Excellent all around.

Did a good job overall but was a little pricy. First Tech seemed to be pretty nice. Second Tech wasn't as much and I seemed to be a bother picking up my vehicle. Maybe they were having a bad day. Wasn't any instruction as to how to use any functions as well.

The online scheduling is what put it down to 4 stars. When I showed up for my appointment the technician was not there, he was at lunch. My appointment had not shown up until after he got back for lunch. He was very polite and professional the rest of the time.

The stereo was purchased as a gift in Woodbury, MN - but needed to be installed in Ames, Iowa. Install was easy to schedule and went seamlessly. The gift recipient is THRILLED!

Really helped me out saved me money and helped me learn and definetly friendly fast and great work done

The radio installation was quick and Brogan provide great customer service.

the radio first off was a great deal buying installation on line was very complete install took less than an hour. Would highly recommend the product stare and overall experience especially fhe installation.

The GEEK Squad really came through and did a great job of installing my son's Christmas present in his car. They were very good with the communication leading up to the installation.

The guy that installed my radio, was very informative, nice, and quick with service. Very knowledgeable about his job, and the product. I’d come to this guy again!

Bestbuy pros did a fantastic job doing a professional instal. looks like the original manufacture equipment. Professional courteous and it helpful explaining operation afterwards.

Totally worth it. The installer even found issues with my vehicle that I didn’t know about and offered to repair, for a price. I didn’t accept but will probably go back.

The service was professional and excellent. The appointment went smoothly and I am very happy with the outcome.

This was our second Geek Squad radio installation. The techs are very professional and knowledgeable. No problems with either radio installation. Highly recommended!

They were wonderful; friendly, respectful, professional, installed it in a short amount of time, did a great job, couldn't be happier!