Customer Ratings & Reviews

The Paid Deck Install was a gem - as smooth as any one could expect and all went well. The technician was courteous and polite, and the install was done on time. Excellent all around.

Tech's estimate of 30 mins to complete job was pleasantly incorrect. 20 mins was all it took and the job was perfect. All systems functioned as intended and my presets were done for me.

The technician did an excellent job installing a car radio.

The guy that installed my radio, was very informative, nice, and quick with service. Very knowledgeable about his job, and the product. I’d come to this guy again!

The agents were very professional and polite! I will definitely be coming back to get my subwoofer installed!

The stereo was purchased as a gift in Woodbury, MN - but needed to be installed in Ames, Iowa. Install was easy to schedule and went seamlessly. The gift recipient is THRILLED!

The agents installed my stereo in my truck and we're very neat and everything looks like it was there all along and he explained how to operate everything

This was our second Geek Squad radio installation. The techs are very professional and knowledgeable. No problems with either radio installation. Highly recommended!

The technician was very knowledgeable and customer friendly. The install was good but took a lot longer than planned. Kept having customers with no appointment interrupting his work. Best Buy needs to have someone who can intercept the no appointment customers.

Great job knowledgeable people enjoy we'll come back again if I needed to

Totally worth it. The installer even found issues with my vehicle that I didn’t know about and offered to repair, for a price. I didn’t accept but will probably go back.

very please with the work done. Will definitely recommend anyone who needs work done.

Did a good job overall but was a little pricy. First Tech seemed to be pretty nice. Second Tech wasn't as much and I seemed to be a bother picking up my vehicle. Maybe they were having a bad day. Wasn't any instruction as to how to use any functions as well.

Very professional and wonderful customer service. They explained everything in detail.

Really helped me out saved me money and helped me learn and definetly friendly fast and great work done

Bestbuy pros did a fantastic job doing a professional instal. looks like the original manufacture equipment. Professional courteous and it helpful explaining operation afterwards.

The online scheduling is what put it down to 4 stars. When I showed up for my appointment the technician was not there, he was at lunch. My appointment had not shown up until after he got back for lunch. He was very polite and professional the rest of the time.

The GEEK Squad really came through and did a great job of installing my son's Christmas present in his car. They were very good with the communication leading up to the installation.

Installed my car stereo and did an awesome job. Very happy with the installer and the installation.

the agent removed the stereo that was not working and replaced it with the original radio. in and out in less than an hour.