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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5756 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 5,756 reviews
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed my car radio in less than an hour and did a great job. The installation cost was much less than several other placers I had gotten quotes from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oxford Valley store in Langhorne, Pa waJoe at the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the radio first off was a great deal buying installation on line was very complete install took less than an hour. Would highly recommend the product stare and overall experience especially fhe installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so nice and helpful. They also went and got a piece of equipment for my installation because I was sent the wrong piece.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Radio works fine, but cracked dashboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the radio replaced in a 2006 Nissan pickup; new media player works fine, but installer left hairline cracks in the vinyl dashboard near the upper right and left corners of the dash opening. The installer did point this out to me, at least. Not much to be done about it after the fact, but that's why I paid Geek Squad instead of doing it myself.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Very Good at fixing your issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best at offering installations for TVs are Car stereos you cant go wrong with this service and its Guaranteed!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Son’s 4RUNNER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job but was disappointed that they didn’t connect the stereo system to the steering wheel for the volume and channel changing like it originally has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new satellite radio quickly. Very friendly service and a fair price for supplies. Demonstrated all of the radio's features once installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who installed my car stereo was kind, quick at completing the installation and even took the time to walk me through the functions / programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic technician

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy was able to start the installation early and finished early. He went over the function of the radio and hooked up my phone. He was wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Max was very helpful in troubleshooting an issue I had with a head unit I had purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features it offers. Easy to use hands free

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Car Radio Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member was efficient and thorough. He made sure I understood everything and was satisfied before I left.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No meaningful assistance on how to operate radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I returned to pick up my vehicle, the installer came out to the vehicle in the parking lot with me. He showed me how to turn it on. He showed me the instructions. He did not show me how to operate it (i.e./e.g. tune it to the station I usually listen to) It was near closing time. When I started up the car and attempted to tune it in, I was baffled. I got out of the car and went back to the service door to ask for help. I could not see anyone inside or get a response. Somewhere in this process my car keys were lost/misplaced/fell out of my pocket. When I got back to the car I got the spare key out of the key box and drove home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jonathan is the man!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my car deck installed by Jonathan and it was fast! His dedication to his work shows! Hes very friendly and always ready to answer any questions you have. Thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt is a treasure!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the Lexington Park store they have one tech and his name is Matt. He is so knowledgeable and knows installation inside and out. He was a pleasure to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless install, tech was very efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very good, knowledgeable and friendly. He helped set the receiver up and demonstrated the various functions, answered any and all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service, on-time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with the wiring of my stereo. Booked time with Geek Squad car audio team to get it rewired. They cleaned up the installation and had me back on the road in a jiffy! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great sound system installed in my 09 Silverado the techs were very quality minded an professional it sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment process was simple, installation took less time than anticipated and agent was thorough, helpful and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install and done correctly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys over at Best Buy in Fargo, North Dakota always do a great job of installing radios and car systems. This time was no different and my Bluetooth radio is working great. Thanks guys!

    I would recommend this to a friend