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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5756 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 5,756 reviews
  • Rated 5 out of 5 stars

    BEST SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVING BESTBUY INSTALL ALL YOUR CAR AUDIO IS THE BEST WAY TO GO.THEY ARE EXPERTS AND I HAVE NEVER HAD A PROBLEM WITH THE 3 CAR STERIOS I HAVE PUT IN ALL THREE OF MY CARS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who installed my stereo was excellent and very friendly. He gave great advice and seemed as tho he cared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was personable and completed install WAY sooner than expected. Also explained warranty and service for out of state ( car sent to son at college). Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was amazing. They did an excellent job installing my system, but more importantly, I thought my speakers were blown and they showed me it was my cable not my speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Car Stereo Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer went above and beyond installing my car stereo. He had a kit that creates a shelf under my stereo and helped me find a better stereo than the one I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did an excellent and quick job. He also recomended I get 4 speakers which really make the 2001 Exterra sound great

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi tuna –

      We’re glad to hear that our auto technician wasn’t only able to do a great job getting your system setup, but was also able to make a recommendation that really pushed it over the top! Thanks for sharing with us!

  • Rated 5 out of 5 stars

    Fast installation! Very nice agent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and helpful, he told me it might take up to an hour and a half but it only took about 30 min. Everything was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my radio very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very good. Installation took less than an hour. I would recommend this superlative service to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Tech went over everything with me before installation. Installed in a timely manner. Then afterwards went over operations of stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the top customer experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, the Best customer service I have recieved in a really long time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Appointment was set for late afternoon, we dropped off the car at the beginning of the day and they squeezed her in. The car was done before noon. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer car dash stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roberto mounted the car dash stereo quickly and professionally. He walked my wife through it and explained it to her. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent relocated my microphone, and put it exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers took their time advise me very well to get familiar with the car radio system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    More like no service at all..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't even happen and I felt I should still write a review due to how it was sold to me.. Went looking for a new car stereo and found one. Was told it would be a free installation and I'm not that familiar with car radio installs like most people aren't so I purchased at the register as I was told to do so. Was then told to go back to the car install area to schedule an install for the radio. As I arrived the person said not only he couldn't schedule me at all, to call back in 2 weeks so that he would be able to then install the radio 3 weeks later. That made a lot of sense.... Took the box home and YouTube was my best friend, did a professional install myself. Whether it was due to the "free install" (the install person did glance at my receipt and saw the $0.00 on it) or not, double-check on their schedule PRIOR to committing to buying it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys took very good care of me. The product I bought with online expert was wrong...the gentlemen not only got the right product..they installed a system that is wonderful. Big thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised that BestBuy store had shop for installing radios in vehicles. Great shop and very knowledgeable installer. Didn't have to wait long. Good experience overall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall the installation was good and very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i installed a JVC stereo for my ford focus, overall its was good but i'm getting some noise because some screws were not tightened properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was great and they got my stereo installed in the time they said they would every thing works im very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated learning more about the product from the installation team member. He also fully instructed me on the use of the radio and accessories to consider.

    I would recommend this to a friend