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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5770 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 5,770 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install agent is the best. he installed my stereo and it sounds great. He explained everything to me and how it all works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed car stereo system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my husbands Kenwood stereo system in his truck and hooked up all the wiring perfectly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor scheduling and follow up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation had been scheduled on a Thursday at the Fairfield CA location. When I arrived, the installers we both out due to Covid. Ok so I asked for a reschedule, and was told they would call me back. 2 1/2 months later I called and it was scheduled for 2 weeks from a Thursday, asked why no call back, was told Short Handed. I realize Covids been an issue for all businesses, but good customer service is important to Stay In Business.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy in and out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient! Made the appointment, ran some errands and it was done! Had to modify some brackets and deck for the installation, but they totally took care of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a really good job upgrading my car stereo system, would highly recommend them to anyone who needs car audio service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady who installed my radio is the best. Set it up in an hour and explained all the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent new what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By the time I was still looking around the store. They came and said it was done. Taught us how to use it and helped sync up to our phones and away we went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very patient and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very patient and listened to any questions my mom may have had. She was very happy with the install and hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my car stereo very quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my car stereo and they did a very good job. They were very professional and very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed new radio. They were all very nice and did great work. They had installation finished in allotted time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated above, my install of new car stereo and XM was Fast and professional. He showed me how to use the stuff, programed the clock, even paired my smartphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Radio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio installation. The guy who installed it was friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Audio experts were awesome. Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd car audio install from the Geek Squad for a reason,. Always professional and helpful made great recommendations and a clean install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my installer was very knowledgeable, personable, did a great job and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was friendly and installation went well and was quick. He also spent time with me to make sure I was familiar and comfortable with new radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my system in a timely matter. Was very nice to show how my new system worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features it offers. Easy to use hands free

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant think of a better place to go than the Best Buy Mobile Install. They are always quick, knowledgeable, and courteous through the entire install process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of a car stereo receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady who did the install was super knowledgeable and explained what she did when finished. She did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrence was GREAT! Professional, expedient installation of the product! Patience with me explaining how it works! Answered all my questions! Clone him!

    I would recommend this to a friend