Customer Ratings & Reviews

Fast install at a fair price. The technician was very helpful in providing different ways as to how the unit could be installed.

This was purchased as Christmas gift and the recipient was really happy. Installation was seamless.

The installation was estimated to be two hours, it was finished in one. Even with the mic installed near the rear view camera. Everything looks and works perfect.

The technician was very knowledgeable and very willing to share info and explain how everything worked. I believe his name was Tim.

ok got some eng noise thru speakers good price clean shop try again there

Very happy with the installation of a radio in my daughter's car by Best Buy. Very professional service, quick and on time, would definitely come back again.

The agents did a very good job and completed the project in the time that they estimated.

Very nice and professional, explain how the system worked

Completed in 30 minutes. The guy installing was extremely helpful and tried finding lowest prices for addl parts I needed. Would recommend and will do all installation here.

The installation of my radio was expertly done by the technician. Done fast and efficiently. Couldn't have been nicer or more knowledgeable.

Very helpful, completed installation quickly and when i was not pleased with the product, he arranged for a replacement withou hesitation

Techs took time to show every option the stero had. And how to change the settings

Not the best experience. Scheduled an appointment to have a car stereo installed. Went to the appointment only to find out that one of the necessary parts for installation was out of stock. Would expect BB to be prepared for the installation since you make an appointment and the type of vehicle you have is known as well as the required parts. So took time off work only to waste my time for nothing. BB installation ordered the new parts which took 1 1/2 weeks to arrive. Another disappointment since you can get items within two days when ordering online. When the unit was finally installed, it was a fair job. Not as well as I'd expect from "professionals" since there was still a gap where the stock stereo was taken out. But definitely better than I could have done myself. So overall, I'd give it a fair rating. Had I known what I know now, I'd go to a true professional. But the stereo works and that's what's most important.

Jim got it in without problem and quickly and easily. Does a really good job, That explains how to use it without a problem

Install Tech was very courteous and finished the installation ahead of schedule. Very professional and nice.

Appointment and scheduling went well. Had to order a part, and was told it would be there when we came for the appointment, but the store returned it to wherever they had ordered it from. We specifically asked if the part needed to be picked up, and were told NO. This is not what happened. There should be some training given to the geek squad teams to educate them about what they are telling your customers.

Fast and friendly service! Great store!! Both the person taking the order, Kris, and the installer were great!

Hands down, the Best customer service I have recieved in a really long time!!

Getting these great and still work from the guns in the Geek Squad installation department can you good work thanks

If you want to install an aftermarket system in your car it's better to be done by professionals, this was my case and I am very happy I did.