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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5770 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 5,770 reviews
  • Rated 5 out of 5 stars

    Stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team at San Tan Matketplace did a phenomenal job installing our stereo. Mike was extremely professional, courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech installed my car radio in less than an ho

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The texh was friendly and courteous. He explained the operation of the radio thoroughly and patiently. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed this did an outstanding job and was very pleasant. I'm glad I went with professional installation instead of doing it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with clear explanations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabe who installed the radio explained everything and was amazing. Set up my radio and explained the features... great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deck is a great value and is an improvement to my music listening experience. Install job was handled professionally, promptly and completed as promised.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Finally got a radio that works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install looks good. But had requested my windows not be rolled down any more then l had them. Due to gear issue drivers side especially. I had repeated that at least 3 times & once more before I left unfortunately the installer forgot or was not informed. When l was informed it was finish the driver's side window was all the way down. I now had to head hm & not do the rest of my errands. Could not leave items in vehicle with the window wide open... l have no trunk. My trip is around 60 miles round trip & was cold. I now have to have the door panel taken off so the window can be manually pulled up by someone who knows what they are doing since parts 4 my vehicle are no longer available except in a donor vehicle. Plus l will hv 2 go back out 2 finish my errands. Waste of time & gas. I also did not get much of a run down on how the radio works. I asked about a direction booklet. Was told needed to ck on line.. wasn't thrilled about that. Tho when l did get hm ck the box a booklet was in there. It helps, but being shown the basics would of been more helpful. I was very upset about the window could be why not much was shown about the operation of the radio. On a positive the gentlemen there were polite & courteous. I would have 2 think twice about getting I installation done again. There has to be a better better way to post information given by a owner so things like this are avoided in the future.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks so much for taking time to get in contact with us about this. I apologize for the disappointment as this is not the kind of service we aim to provide you. It's always frustrating when communication falls through. We appreciate the feedback as this helps us refine our services and improve for the future. We hope you will give us another opportunity to better serve you down the line.

  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Frys first and they wanted to nickel and dime me to death...came here to get a stereo installed and it works great and the price was exactly what was said!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installer, explained radio operation. Only problem was My mistake in radio selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad mechanic was great, he explain everything well to me, and it took him less then a hour to install it, Greeat work..!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my radio in a quick efficient manner and had no problems and the work was done professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of the problem prompt thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job no problems was a pleasure to bring my car to highly recommended

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your positive review! We hope to work with you again!

  • Rated 5 out of 5 stars

    Love my radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate my car installer excellent customer service and very well explained to me how my radio work I would recommend friends to him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable, all questions were answered, Very pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for what it gives you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was free. Took a little less than a hour. But my daughter said the guy wasn't very friendly and didn't go over anything about the radio with her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, affordable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My speakers were installed quickly and without any problems. No problems so far. I have had car stereo equipment installed by Best Buy before and stand by their performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not the first time great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole install was done in about an hour. Drew told me exactly what he was going to do and how he was going to each step before he started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent relocated my microphone, and put it exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician explained prior problem with my stereo and explained all costs associated with future repair. I will definitely be using their services again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lead tech, Mike Padillas, from the Glendora store, went out of his way to find the parts I needed for my new deck. Awesome customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked me in although I showed up 45 minutes late due to traffic (and poor planning) and quickly did a terrific job. Everything looks and works great.

    I would recommend this to a friend