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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5756 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 5,756 reviews
  • Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best experience. Scheduled an appointment to have a car stereo installed. Went to the appointment only to find out that one of the necessary parts for installation was out of stock. Would expect BB to be prepared for the installation since you make an appointment and the type of vehicle you have is known as well as the required parts. So took time off work only to waste my time for nothing. BB installation ordered the new parts which took 1 1/2 weeks to arrive. Another disappointment since you can get items within two days when ordering online. When the unit was finally installed, it was a fair job. Not as well as I'd expect from "professionals" since there was still a gap where the stock stereo was taken out. But definitely better than I could have done myself. So overall, I'd give it a fair rating. Had I known what I know now, I'd go to a true professional. But the stereo works and that's what's most important.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello,

      I am sorry to hear about the sub-par service you received with your car deck installation; clearly this isn't the kind of service that we would expect from our auto installation specialists. When our techs check in a vehicle to make an appointment, they really should check the car out to make sure they have all the parts needed to complete the installation. You shouldn't have to come back weeks later like you did. I'm glad to hear they were able to get the unit installed, but like I said- we could have been better about this. Please feel free to check in with the store if you have any further concerns about the installation.

  • Rated 5 out of 5 stars

    Car Stereo Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new stereo for my car and had it installed by the Geek Squad Autotech Department. Excellent service and friendly personnel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clean Look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desk installation went well and looks Factory . Just be sure you speak to Installer to be sure you order everything you really need.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We';re happy that you were pleased with the service we provided. Thanks for the great tip to reach out to your installer before heading in to your appointment to make sure that you have all of the needed parts for the installation.

  • Rated 5 out of 5 stars

    not the first time great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole install was done in about an hour. Drew told me exactly what he was going to do and how he was going to each step before he started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best experiences I have had. Quick and easy and Jose the installer was top notch. Couldn't have gone any better. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lead tech, Mike Padillas, from the Glendora store, went out of his way to find the parts I needed for my new deck. Awesome customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was great explained everything took care of everything. Neat clean well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal & Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value on purchase of stereo with installation. Perfect deal and very good job with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality install of CD Player/XM/Dual Auxiliary jax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast install at a fair price. The technician was very helpful in providing different ways as to how the unit could be installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked with me I didn’t have a dash kit but they price matched for me it was $50 I got it for $20. Also the install was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfy with the service the tech made sure I had everything and took his time and most importantly I love my radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed this did an outstanding job and was very pleasant. I'm glad I went with professional installation instead of doing it myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my car stereo. They did a great job with the install and took the time to show me the main features of my new receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard working and very dedicated professionals. The service is always to notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job on installing stereo. Very professional work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was able to fix some problems I've had ongoing and seemed to really care about his handiwork. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deck is a great value and is an improvement to my music listening experience. Install job was handled professionally, promptly and completed as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    radio installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad very knowledgeable and efficient when installing my radio....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job and fit me into his busy schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job on installing my stereo.

    I would recommend this to a friend