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Customer reviews

Rating 4.6 out of 5 stars with 5768 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 5,768 reviews
  • Rated 5 out of 5 stars

    Glad I hired an expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed car stereos in the past so I could've installed this one myself had I chosen to. I'm glad that Best Buy installed my stereo for me. I am not fond of working under the dash. The tech was friendly' efficient and knowledgeable. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were easy to talk to and knowledgable about the stereo I had purchased. Install was free for me, which was a plus. Quick and easy. After it was installed, tech spent about 20 minutes with me going over all the features and how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way to do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made an appointment for installation. Only had to wait for faceplate to be shipped as the car is 11 years old. Was told it might take an hour for installation. Job done in 30 minutes. Looks great,easy to setup. Installer went over everything and all features. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my new Kenwood deck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came into Best Buy to find a replacement for my old deck and found that I could have it installed the same day. Mike and Tommy did a great job and finished within the promised hour. Everything works great and the new deck looks great in my vehicle. Very happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the head unit to my car in pretty much the exact amount of time quoted. Installed the microphone for the voice assistant, explained how to use all the features. Head unit installation came free with the one I bought. Overall good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as a package which included a new radio for my 2005 Silverado. It has the features I wanted like multiple inputs so I can listen to audio books on long trips and a way to charge my cell phone without a specific car charger. I also enjoy the hands free cell phone use I get now. What I don't like (but it is getting better now that I am able to get some practice with the radio) is how the buttons are so sensitive. I will retrieve my sunglasses from the slot underneath the radio face and accidentally hit a button changing the station or I will not hold the source button long enough and the radio will change source instead of turning off. Worse of all, if I touch the volume control wrong the radio will go into setup mode instead of adjusting the volume. All in all I am happy with the package, the radio and the installation. The installer did a good job hiding the wires and doing the install in a timely fashion. He made sure to explain all of my options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done quickly and looks great. They went above and beyond on service and made sure I got price match on all install parts. Squeezed me in between two scheduled installs so I could surprise my daughter for her birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a radio to replace my daughter's 2004 Toyota Camry radio that had failed. The install was great. The technician for very polite and took care of us in an hour and showed us how to work features on the radio that we had quesitons about. I will be using them again for my son's car!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install of car stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to previous owner of used car and removing equipment, I was quoted higher install costs. 3 + hour install. After 2 hrs, installed receiver with added steering controls for lower than estimated costs. So far does everything I wanted it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy do an installation of a new radio system in my vehicle. I am very happy with the installation. It works great and looks great too. The Installer was very polite and did a great job. He even pre-set some local radio stations for me. Very happy and would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install in a Ferrari

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an excellent job on a not to common installation in a Ferrari. Very professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't do radio installs yourself unless you know what you're doing. The last owner of my vehicle cut an important wire so that the new radio could be installed and costed me $50. But hey, I needed a new radio anyway but just be careful when installing aftermarket radios by yourself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad efficiently and quickly installed my ci

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great radio installation. Everything seems to be in working order. They finished the job in an hour and then gave me a tutorial. Glad I shopped around and got this crew to install my radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Explained Car Stereo Thoroughly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer installed everything well and in a timely manner. He also explained how everything worked, so I could correctly operate all functions of the new stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstalled in a different automobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years ago I had purchased a great Bluetooth-enabled stereo for my car. I was told that if I ever sold the car I could have the stereo removed from the old car for free and installed into a new car. The work was seamless and professional. Chris did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that my experience with the installation of my new car stereo was great. The Geek squad is very professional and friendly. This was the first time I have used them and will use them again in the future if it is something I cannot install myself. Best Buy's Geek Squad gets 5 stars from this buyer!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New radio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing my new, high tech radio. It fits perfectly into the dash and does not look like an aftermarket choice. Also, they provided good operating instruction on how to use the radio which was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install was in my wifes van and she was very pleased , the technician did a wonderful job . The tech took the time to make all settings and instruct my wife in total operation of the stereo including the Blu tooth which she loves ! GREAT JOB GUYS .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job with the installation of my stereo. It was done quickly, professionally, and met all of my expectations. I was even able to leave the store and enjoy some lunch while they worked on it and when they're finished they called my cell phone to let me know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Professional and Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, getting a free installation of my new stereo was a great perk. When I bought the stereo, the clerk helped get the right electrical parts and made sure I didn't need any other pieces or kits to complete the installation in my Subaru. We then went into the scheduling process, which was easy and thorough. As we went through all of it, I marveled at the quality of the software he used to line up the parts, create the appointment and answer my questions. Without great software like this, it was be very easy to make a mistake or misinform the customer. On installation day, they were ready to go. The installer was friendly, knowledgeable and allowed me to specify where I wanted the microphone mounted. The installation was done on time. After the install, the installer took time to orient me on the main functions and again answered my questions to make sure I understood how to use the new stereo. Overall, a great customer experience.

    I would recommend this to a friend