Customer Ratings & Reviews

The agent was super nice and very competent. The process was very quickly completed.

Pretty expensive, but I am glad that geek squad took their time and treated my vehicle with care. I will be making more purchases in the near future.

I am happy with the new stereo equipment installed in my car by Best Buy technicians. Professional, courteous, and helpful service.

Car stereo installation went perfect, the installer was very professional and informative of how the system works.

The tech was very friendly and helpful with my questions. The installation was perfect and done in a timely manner. I will use again.

Radio trim was broken during installation and does not shut off when the vehicle is turned off, so I have to pull a fuse everytime.

Very friendly service and quick to get an appointment.

The installation crews was knowledgeable & friendly & did a very professional job installing my new head unit in my wife's car.

Awesome. Great timely service A+++++++++++++++++++

best buy did a great job installing our stereo. great people to work with especially the install guys. explain everything

I picked this radio because of the phone feature but couldn't be happier with the quality and sound and how easy it is to use.

Installation was about one hour. Installer verifies all car lighting before and after making sure everything is in working order.

I used geek squad to install my car radio. It took a while to get an appointment but it was right after the holidays and slots were always filled so I expected it would take a while to get an appointment. Finally I was able to get an appointment. (January 8) When I got there the tech told me he didn't have the parts to install my radio and they needed to be ordered. I was frustrated because when I scheduled they knew exactly what type of car I had. The parts promptly arrived and I was able to schedule an installation a week later (January 15) I dropped my car off and it was done in 1 hour, score! While I was driving home I noticed the temperature reader wasn't working. I was already moments from getting home and it was a 30 Min drive back to the Best Buy, I figured I would call the next day because it was late. Then the next day I went to warm my car up and realized I had no heat or AC. I didn't realize that the heat didn't work because it was an unusually warm 60 degree day, heat wasn't needed. It was in the middle of January in the Philadelphia suburbs and it was FREEZING I was extremely annoyed because after I called they said they must had forgotten to plug something in and I would have to come back. I wasn't able to go back until January 20 because the tech was only there from 10:30-5. I went a week with no heat and it was in the dead of winter. I am extremely disappointed with this. I spent more time driving to and from all of these appointments than it actually took to install the part.

Colton did a great job installing the stereo in my truck he’s a good guy and a good professional worker

The installation guy in Martinsburg, WV is great! He's very friendly, and polite and always does great work!

The installation of my new car stereo went excellent. It was completed before the time stated and the installer was very knowledgeable and courteous.

I am so glad that I chose yo have them I install my car radio. The tech was super fast and answered all of my questions.

Geek squad installed my car stereo very efficiently and did excellent job

Great value for the price. A no brainer! Watch for occasionally offered FREE installation offers for purchases over (variable).

Great attention to detail. However, I did have to return to have him fix something. No appointment needed nice job