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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5756 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 5,756 reviews
  • Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was my first experience with the car audio installation department. The technician was quick and efficient as well as knowledgable about the product I purchased. He even spent extra time to help me find a componant in my engine that was drawing off the battery and causing my battery to drain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer that installed my stereo in my truck was great. Bluetooth microphone was perfect and the deck is great. They got to it at my appointed and took about an hour. No problem at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with my experience for many reasons...the staff was extremely helpful and informative. The staff was very professional and answered all of my questions. Thanks! Very pleased with the purchase/installation of radio and speakers. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job! Well done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer reps installed the radio system efficiently and in a timely fashion. They were professional and customer friendly. No complaints. We are loving the satellite radio system. Just what we were hoping for. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    auto radio purchase and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys in the auto car/radio Geek Squad are fantastic. They know the products very well. Due to the price of the radio, there was no installation charge, which was wonderful. The technicians also took the time to explain the options we were considering for our car radio. These guys also work well together as a team. We had used them once before to install another car radio and they were great then as well. Making the install appointment was easy, they ran on time and took the time to explain the new radio options and setup for us. GREAT JOB. Even our auto mechanic recommended them! We could not have had a better experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bring your receipt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install looked good, was supposed to be FREE. The installer & the manager tried to charge me for the installation-not showing paid in computer, lower priced stereos don't have free installation, etc. I had to find proof or pay again to get car back. Luckily I found the email receipt on my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stereo is great, has some really cool features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new stereo. Love the controller and that my phone hooks up to it and I can talk hands free. Still learning all the features and everything it can do. The only draw back that I can tell is that when Best Buy installed it my remote lock no longer works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work done in a very timely manner. Radio works great. Looks very good in my old SUV. While it is no longer a newer vehicle, now I have a modern radio with hands free technology for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is for real.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad in Levitown did right by me and they are legit. I bought them a 20 year old Mercedes wagon for stereo install. I asked then before any work was done if they had done this work on other Mercedes wagons - same model, year, etc. They confirmed that they did and they proved this by educating me on the system itself and some parts that i bought that was not needed for the install. Would I bring a Bently or Lambo to them? Probably not. But the Mercedes Wagon is not a Lambo, just a sweet discreet wagon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again this is another review on the stereo installation. They installed for speakers, the stereo deck, and one subwofer. They had to fix a lot of the old stuff that was not right and the work truck. They fixed it all and came through like Champs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy switched out my old car stereo with a new one that I bought. Didn't give 5 stars because there wasn't much to choose from and new one is a little complicated but hey it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed a new stereo into my wife's vehicle did it quickly and it looks great! He even showed my wife how to operate the different functions and got the bluetooth working with her phone. Was a very enjoyable experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Were very accommodating to my Sunday schedule and even showed me how to use my new radio when i arrived to collect my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Installed by Geek Squad. Easy and reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as it gets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped off Explorer for install - walked to restaurant to get food. waited for call - done. Everything working as expected and tech gave us a quick verbal walkthrough of connecting our phones to it before we left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was ready for me right on time. He confirmed the service and completed the car audio system in a timely manner. When he was through he showed me how to use it and helped me with several questions. He was the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for the price. Get features. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete professinals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who swapped out the stereo for me was a complete professional. Work was completed well within the provided estimate. It looked great. Even offered to demo the new functions and features of the stereo. Would definitely have work done with these guys again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Technician was very friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician had actually advised me on what I should look forward prior to purchasing a new radio/CD player. He was able to install the radio/CD player quickly as I had no appointment. He even explained all the functions of the radio/CD player to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took almost half the day for the install when I was originally told it should take no longer than 90 mins to 2 hours. Since I had another car, the wait time didn’t bother me, however if I didn’t have an extra car or somewhere to go I probably would’ve been furious due to the lack of communication on it taking so long. In all fairness, they did tell me it would take a “little longer” than originally stated since my old stereo was a street job with extra work needing to be done to get everything A1. I just didn’t expect a little longer to mean 2-3 more hours. Anyway, When I got my car back the tech who did the installation went over instructions and gave me a quick tutorial on how to use everything. Techs were friendly. Overall I’m happy with the service and installation.

    I would recommend this to a friend