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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5770 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 5,770 reviews
  • Rated 5 out of 5 stars

    Geat service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great! Fast and efficient. Tech was very helpful with the selection and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frustration Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never attempt an install myself. Great value for the price...and was installed so quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Installer Was Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good about the installer at the Garner, NC store. A great guy and does excellent work. His name is Lynn.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good second time also

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went for an installation the second time, for a single din, but it was not done professionally. The mic was put in front of the steering wheel by the cluster area, not the ideal place. I did ask them why did they put it there and they said well it would have taken a little more time to put it where it should so they took the easy way.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      If you're not satisfied with any of the workmanship or placement of your devices in your vehicle, you bet, we want to make this right! Head back to your local Best Buy, or use any Best Buy in the nation, with our lifetime labor warranty on all of our workmanship. We want you to be satisfied with your installation which is why we encourage you to schedule another appointment to make this right!

  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grea job , John also he took time to explain how everything works.Give that guy a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation clean, fast no issues. They cleaned up afterwards! Speakers sound great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and easy and the shop made it seamless for me, the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me choose the unit. fast install. Retrieved CD from old unit that would not eject on its own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers set it up just as if if it came with the car originally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very prompt and quick. They installed the radio very nicely with a life time warranty on labor. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and timely service with a smile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All services were completed on time and with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent replaced factory radio in a matter of about 20 minutes. Very professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service we received was fabulous. I would highly recommend installation here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional good quality and timely install would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gu9dis a great job ,quickly, were super nice and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service, but one notable mistake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on the initial install, but missed one detail that didn't make the radio stations work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was awesome! The technician was friendly, knowledgeable and got it done under estimated time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use the service I sold the vehicle before I could lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new stereo. They wasted no time and were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Omar got my car in early and made my stereo much better than I could imagine

    I would recommend this to a friend