Customer Ratings & Reviews

Courteous knowledgeable staff very willing to assist after the installation, told me to come back anytime

Kevin the installer is very nice. Awesome. Loves his job. Definitely will always go to him.

The installation of my car stereo was quick and efficient. And the guy was cute! Couldn't have asked for better!!!

Talk about great installers! Very curteous and expedient. Thsnk you!

Agent jerome was really great and answers all our questions perfectl

They were professional, fast, and the stereo they installed with kicker box and amp sounds amazing!

Looks like they installed everything correctly in about an hour.

Bought for my daughter for Christmas. Had installed by Best Buy tech. Amazing quality and sound.

Excellent installation process. Staff were extremely knowledgeable.

Radio looks factory installed. They showed me how to use the radio's blue tooth and all works great.

May be outcasts from the rest of the store, but they are by far the most knowledgeable. Highly recommend.

The tech was awesome to work with. Set everything up and wakes me through any questions I had.

We tried to install ourselves but too much for us. Install guys were great and it was completed quickly.

This product was very good working I really enjoy to buy this from best buy thanks

I brought in a Pioneer head unit to be installed in my 1994 Mustang. I purchased the unit from Crutchfield and was going to install myself but was unsure about some of the connections and decided to have professionals do it. I brought everything in I was sent from Crutchfield (including the tool to remove the old unit). About 1/2 hour into the install, they said that my front speakers were blown out and I could get them replaced and installed right then for a discount since they weren't busy. So we went into the store and picked out a pair of speakers that were marked 1/2 off on the shelf, but when they were rung up, came up full price. A manager was called and approval for charging the listed sale price was approved. When the car was returned to me, the guy said that he thought my amp was going bad and that I could bring it back sometime and they could fix that. As I drove away and tried out the new bluetooth feature, it didn't sound "full". When I got home and played around with fader and balance settings, I then noticed there was no sound coming from the right side speakers at all (front or back), and that the balance control was reversed. Then when I tried to close my windows, the driver's side power window no longer functioned at all. I brought in a car with old but functional speakers, and left with half my speakers not working and a window not working. (I took the car to a local mechanic that discovered they had accidentally unplugged the window control unit while installing the speaker.) I am extremely reluctant to have that Best Buy, or any Best Buy, work on my car audio again. I even mentioned before they started working on it that I had another car that I was thinking of replacing the head unit in if I was satisfied with the way the unit they were installing sounded and functioned. I was reluctant to work on the car myself but probably couldn't have messed things up anymore than the "professionals" did. Also, they either kept or threw away the head unit removal tool that I received from Crutchfield.

The price was amazing for a 2 year warranty. I have a sense of security with this warranty

SO EASY TO INSTALL AND WE DIDN'T NEED THE GEEK SQUAD! BUT THANKS FOR THE OFFER!!!

The installer really knew what he is doing. Didn’t take him no time to get what I needed together

Amazed at how efficient the installation was for the radio and car kit. Technician did a fantastic job.

Have it connected to my iphone and don't need Aux cord or cd. Sound quality is awesome. Thanks Best Buy