Customer Ratings & Reviews

Great customer service. Took care of instal quickly and efficiently. Everything works like it should.

Great job! Quick and efficient! He made sure had everything we needed beforehand!

did a good job installing my bluetooth cd radio in my truck.

I needed to switch stereos between cars. The technician was quick and thorough and did a great job.

The HD radio sounds crystal clear and gives me many more stations I am very happy with the product

Very nice and polite person and did the job fast thank you

Tech did an amazing job with install. - Better than at the typical high dollar "audio" stores. Very pleased!

It was very nice to have then install all the equipment for my car, very quick.

The service was provided really well. The technitian explained the service and had great sens of humor.

The crew at White Marsh are very professional explain everything on my install hats off to the guys

I had no tunes in my car and I had to drive all the way to Sacramento California to the closest installer and the only appointment I could get was it 5 PM so it took me two hours to get there. And then I couldn't get the detachable face plate off. i'm still waiting (after the geek squad [two days after I posted a complaint] showed me how to get it off, after 10 minutes) it still takes about 30 seconds to a minute to wiggle it off.

The Best Buy technicians did a great job installing in a very non invasive way treating my car with respect

They were done in a good time and friendly . Also helped with getting the right parts for the install.

Talk and listen easy install full color easy to move to different locations in house

I dropped my Tacoma off for a simple stereo install. THe agent told me it would be about an hour. I went to dinner and came back in about 1 1/2 hours and the agent was nowhere to be found. I waited for a good 15 minutes before he showed back up. (I think he was sitting in a car outside) I still had to wait a bit, then the antenna wasn't connected right and then he lost my key. But he did take a second to go through the controls with me and he connected my phone via bluetooth.

Excellent service by geek squad.Taught me how to work.Also set up everythong for me.

Only used best buy installation since it was included in stereo purchase . Overall good experience

Best Buy installation crew is Awesome! Fast, courtesy, and willing to go the extra mile.

The install on my new stereo was excellent. Install was clean and done in a timely.

I'm glad I chose best buy to have my stereo installation done..