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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5756 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 5,756 reviews
  • Rated 4 out of 5 stars

    Friendly Service, Did the job right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a friendly service, they installed the radio correctly and everything functioned well. The only reason of 4 stars was the wait. They weren't able to get to my car until a little after an hour pass my appointment schedule time. Other than that, everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was responsible for the install and he was great! Besides explaining the process to me, he also showed me a couple of issues I might have with my car that were involved in the install. After pairing my phone, I was all set to go! Great job Chris!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me in last minute, got me out in an hour, the day before a poorly planned road trip, so we had Bluetooth fun and google map sound available for the drive. Left no garbage smudges or scratches, everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team put a new radio in my old truck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lakeland store team installed the radio in my 2002 Silverado truck and did a great job! Fast, done right the first time with extremely friendly workers left me entirely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was outstanding !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Best Buy in Hiram, Ga for my install. Chris did a great job in less than the time expected. He showed me how to use my new radio and how to set it up, although he had already done most of it. Would highly recommend this location !!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a radio for a 2000 ford ranger and had the geek squad install it. They completed the installation in the time they told us and showed us how to use all the features of the new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue s with appointment scheduled cancelled, rescheduled at El Cajon. The technician was very helpful and knowledged on what parts I needed to install my new car stereo. Installation was fast and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, quick, professional service by an accommodating technician who knows his stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Best Buy Geek Squad for my cd/receiver installation in 3-4 cars in last 2 years they are the best Very professional and timely and do great work .I have been very pleased with their work every time These receiver installations were all done for free with the purchase of the receiver yet they were timely with appointments, courteous and pleasant. I found their work to be superior allway got car back clean and looking better after install than when i brought car in could not tell work was done yet everything always worked perfect and they always gave me back old receivers and offered to reinstall if i sold car They are the Best at what they do Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was knowledgeable and made sure it fit well. It sounds well and looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free installation! I can install myself but nice that I didn't have to go to the hassle and procrastinate to get it done. Technician was courteous, gave operation instructions and did a great job on the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic install TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had Best Buy do the install. MATT THOMPSON is the best I have ever met! My replacement stereo looks great, sounds great, and the install was a piece of cake with him at the helm!! THANK YOU, Matt!! He has my vote for employee of the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The car stereo was put in just as advised and within the time that was stated. Very friendly and went over all the features with me. This is the second time I have bought a car receiver and had them put it in and I wouldn't hesitate to do it a third time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the install shop were professional, clean and knowledgeable. They had my truck ready to go ten minutes faster than they originally predicted! Very well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastes Radio Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an appointment with Best Buy to have my radio installed that was purchased from Best Buy. I arrived at my appointed time and told the installer I was limited on time and the installer understood and got my stereo installed professionally and out within 45 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer completed a professional install on my Classic Corvette. He painstaking formed and molded a modern deck install with precision and the results were fabulous! No doubt, I recommend highly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician installed our radio skillfully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed the radio quickly and accurately. He was knowledgeable and efficient. He helped us connect the bluetooth feature and explained the operation clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these guys they are very helpful A+ for being professional and for installing my car radio perfectly. I am definitely recommending everyone I know great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy associate who installed my new radio recommended everything I needed to replace a broken radio in my 2013 Hyundai. He then installed my new radio in about 30 minutes and it works VERY WELL thanks to his professional skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I would highly recommend them tona friend.

    I would recommend this to a friend