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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5756 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 5,756 reviews
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job. Professional to the point and did the job right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was explained of how much everything would cost before the work was performed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    accommodating installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by my dealer to use Geek Squad and was a great choice to replace radio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the car done quick and made sure i knew how to use before i left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was awesome fast efficient every perfect and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BENEFIT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLATION BY GEEK SQUAD IS ALLWAYS PROFESSIONALLY DONE TO MY SATISFACTION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect in every way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely informed and helpful. Quick service done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second time I have used BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done on time. Courteous and helpful. Install done properly. I will keep using BB.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If possible, get it done somewhere else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new stereo from Best Buy and free installation for spending over $120 because there was a deal going on at the time. I scheduled the appointment for two weeks out and paid for everything right then including the parts to install the stereo (which were another $40). On the date of installation I came to the store and they told me that the dash kit was on backorder and it would be another 2 months at least to get it in... But then the Geek Squad guy said he could order a similar dash kit that would fit the stereo and my car and it would be another week. So I thought that was fine and that it could be worse and I scheduled the next appointment for a two weeks later and well what do ya know? Upon my return to Best Buy, they told me the great news that they accidentally got the wrong part. So after another week and a $30 refund, they FINALLY got the correct part and successfully installed the stereo. Nothing went wrong in the installation and I love the sound but there it really shouldn't have taken three trips across over a month to get it done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very polite and professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I showed up the the deck already torn apart but they fixed it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and results... I'll use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of a double din radio no problems, friendly staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the knowledge and job done by the installer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was good and the installation was quick and well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely come back for future installs at this locations Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best dont buy anything without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and reliable installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and easy, and the employees listend and answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast,clean and courteous service. Friendly staff. They do an excellent job

    I would recommend this to a friend