Customer Ratings & Reviews

The installer was very nice and did a good job. Offered to explain anything about the unit to me after the install. Very professional.

Very courteous and fast installers. They installed a head unit in a '96 Ford Taurus. I brought my own bezel since the factory unit is integrated into the existing dash. They managed to do the install within a couple of hours. Very professional.

Never used this service before now. They did a great job at the installation and walking us through how to use the new deck. No issues whatsoever.

The installation looks, great unit sounds great. Very satisfied with the quick installation, and I LOVE the feature that they will put the old (broken) OEM unit back in for free when it comes time to sell the car

Very pleased with Beat Buy’s auto stereo installation. We purchased a new Sony receiver at Best Buy and installation was included. Quick and easy. No issues or concerns.

Installed my player and went over functions. Installer was courteous and professional. Works great in my Crossfire and the sound is nice and loud.

The installers were able to get me in same day and had the installation complete in a few hours. So far the system sounds great and looks professionally finished.

Purchased a radio for my daughter's car along with this installation package. Tech was extremely knowledgeable and installation was handled perfectly, timely and professionaly.

Geek Squad did an excellent job installing my JVC double din receiver. I thought it would take an hour or more but the entire job was finished within 40 minutes. They removed my old JBL receiver and replaced it with the new one and everything was done correctly and I have been enjoying my new radio and CD player. It's good to know I can still count on Best Buy and their Geek Squad service to provide outstanding service. If you're buying a new radio receiver or anything else that needs installation, I highly recommend using the Geek Squad service.

The installation was quick, however, the first time they installed it, my A/C buttons on my dash stopped working. I was able to bring it back and have it fixed free of charge.

They always do great work installing or fixing a problem! For my Ford Expedition it was them that installed my musice system and they did a great job!

The tech installed a new pioneer car stereo in my 2006 chevy equinox and it works great no problems he even showed my how to operatte the functions of the controls before i left

Best Buy can vary as much as any other place. I personally know and have met some Geek Squad CarFi installers who are fantastic and dedicated, and I've also met the more incompetent end of the spectrum. Dalton Blake “Auto Tech Installer II” did a fantastic job! His knowledge and workman ship was excellent. I had a stereo installed in my 2011 Toyota Tundra SR5 “Pioneer MVH-S622BS & four Rockford Fosgate R165x3 6.5 180W 3 Way Speakers”. I highly recommend Geek Squad in Hot Springs Arkansas.

We had a car stereo installed in our son's car for him for Christmas, and the BestBuy team did a great job working with us to set up an appointment that was convenient for us. They did a great job installing the stereo and it looks great!

The guys in car audio are amazing. So I had a 10:30am appointment and I get there and realize i forgot the radio I had purchased and was delivered to my home. The radio was being put in my 16 year olds car so all he had to do while driving was say call mom or whomever. The guys told me just run home and get it and I live in Lexington. I went home got the radio and they got me right in and had the radio installed in less then 15 minutes. Those 2 guys deserve a raise. Employees like them are hard to find so Best Buy should make sure they take care of Employees like them.

I can't think of any problems. I just showed up, gave him the keys to the car and went for a walk. When I came back a half hour later, the stereo was installed and worked great. He showed me the key features of the stereo and I was on my way.

The agents mounted my new radio and a couple days later they put in new speakers Eli did great work. He was careful, meticulous, and tidy. Everything works great.

The young man who installed our double din receiver in our 2010 Honda CR-v did an excellent job. Looks so much better than the stock unit, and installed with absolute care and precision.

Works well. Installed by Geek Squad. Easy and reasonably priced.

I had bought a replacement stereo for my 1997 Van and scheduled an install. When I suddenly had some time available one afternoon, I called Best Buy to see if I could get it done, which would save a busy weekend for me. Bricio said to come on over, and he did a FANTASTIC job, quickly, neatly and without fanfare. He explained to this old man how to make it work, and how to set up the blue tooth and other features. I was and am very grateful for his help, and for Best Buy's hiring and keeping on staff such a great resource. I am sorry that this was late in posting, but the fact that I never forgot about it means that it truly made an impact on me.