Customer Ratings & Reviews

The Best Buy Geek Squad did the installation of a new Kenwood HD Radio/AM/FM and CD single player. It was a one DIN head unit. It replaced the old one DIN radio so I didn't need any additional parts. I used the Riverdale location. I did not purchase the system from the store. They charged me the same price to do the work as it would have cost if I bought the unit from the store. It was a fair price and in line with competitors. I checked them out before buying the installation package. The install was done quickly, about 40 minutes in and out. There was no residual screws, wire, grime or insulation bits on the floor or center console. I would use the Geek Squad again to do any future car audio install work in a heartbeat!

Tech was knowledgeable and made sure it fit well. It sounds well and looks great too.

The kit purchase online didn't fit and required truck modifications to install and was no longer a free installation. I was upset to say the least and this was not acceptable at all. I was not going to accept this it was false advertisement online and not what I paid for. The install tech was awesome and told me this happens sometimes and to give him a chance to fix it. He worked in the system to find something that I thought my daughter would like and at the same price as well as the promised free installation. He kept me as a BestBuy customer because of his actions, because I was done with the bad service. Great Job and Thanks Again.

very good service. looked like it was factory the way it was done.

We purchased the radio at Best Buy and scheduled an installation shortly thereafter.. The installation was completed in a professional and efficient fashion and the radio works without any problems.

The tech was very friendly and let me know up front that it was possible something would get damaged when removing the old radio because of the age of car. I appreciated that and the fact that he was able to get it out without doing so. He also recommeded an adaptor so the car camera could be wired to it and free up the cigarette lighter for a charging device

Quick and simple to schedule. Installation was easy and on time. No problems with service or installation. Done in no time. Sounds great!

The crew at the Natomas Best Buy is EXCELLENT and very professional. They did the job right, everything works as expected and they train you how to use your new hardware. I also use them for Car Audio/Tech needs.

the agent mounted my son's CD and radio player. He is happy, and I am also that they were there to install it. Just the best.

Geek Squad did a fantastic job installing a new radio in my 2006 Jeep. Quick and professional - I will take it back for new speakers to be installed next!

Best Buy in Springfield, Virginia did an excellent job with the installation of my Jeep stereo. The technician (Louis was his name) was courteous and professional. The price was very reasonable. Highly recommended.

This stereo is great !! Pretty easy to navigate controls looks great really pop's in the dash looks so much better then original equip.Plus she uses her phone a lot for her bisiness and can now do it hands free !!!

This is an awesome radio! Little did I know, came with a microphone for handsfree talking. I was just looking for a radio to replace the one in an older car and it is better than the I have in the newer car.

My local Best Buy store did not have an installer so I had to drive twenty minutes to another store after making an appointment. The first thing the installer told me is that I didn't have all the parts needed, and they were not in stock so we'd have to reschedule. He noted the store clerks who helped me were not knowledgeable about the kits needed to install the radios so that happens often. However, he made a point to call me two days later when the part came in, and squeezed an appointment in so we could get the radio installed before we went on a trip. We really appreciated the installer's consideration in doing that. He did a great job. Absolutely no issues and it looks as if it were factory installed.

I must say I was impressed at how easy and affordable the Geek Squad installed my Stereo. Thank you I've been enjoying it for a month now. I recommend Everyone give them a shot.

For the price this is a very good stereo. The sound quality is great and the Bluetooth connectivity works very well. The only negative is that it's pretty hard to see the display when the sunlight is directly over the device but it's really not that big of a deal.

The two employees displayed great customer services and install was quick amd clean. They took their time to show my daughter how to operate her new radio.

My old radio wasn’t installed properly. When they installed this radio they let me know what extra things I needed. The radio works great and I’ve had no problems with it.

My car has a wonky and difficult dash to work on. You really need someone who knows what they are doing. This is my 3rd deck install and it's the best done since the factory. Well planned and well done.

The installer did a great job of installing the JVC stereo in my 2003 Nissan Sentra. It was a clean install and stereo works great. I also received free installation on stereo.