Customer Ratings & Reviews

Guys were great at installing the deck. Guys were nice and friendly.

Getting the radio scheduled to be installed couldn't have been easier.

I made an appt. and installation was quick and I was using my new cd player in no time.

sounds very good, I just love everything about it.

The installation was done perfectly and in the time they said it would.

Professional work, no problems to this day. Love my radio.

Installer does excellent work but I had to wait 3 weeks for my install.

Great system for the price. Easy to work... Wish it was Bluetooth enabled, but not a major necessity for me.

Great installation service, I’m satisfied with it.

These guys know what to do when comes to radio installation.

Geeks installed a new radio in my daughter's car and did a great job!

This is good protection for a good product for a great price

I was not impressed with the overall service provided by the Geek Squad. I had to wait 4 weeks to have my stereo installed and am not happy with the final product. They said that they could replace my old amp behind my back seat - they could not. They called twice to ask me how to do it; I was a bit thrown off then as they were the “professionals” and had already stated this would not be a problem. I suggested that they check out YouTube for assistance. They then told me that they could not find a you tube video. I did a search and found several with out any problems. They did not incorporate my factory microphone or USB with the new stereo but said that they could. I paid to have a harness that incorporates all of the factory provisions with the new stereo. They told me that my factory USB and Mic had broken; I am not sure about the mic but I can still get a power charge off the factory USB. I feel as though these so called Geeks were lazy and didn’t want to make the extra effort needed to do the job right. The microphone and USB they installed, looked like my 16 year old self did the job and my 16 year old self was lazy and cut corners any where he could. They did not walk me through the new stereo process. I had to go back and inquire as to why my USB was not working only to discover that they had added one that was now dangling from the underside of the dashboard on the passenger side. Had I known that waiting 4 weeks would have resulted in this, I would have taken my vehicle somewhere else. I do not recommend their services to anyone.

Awesome job I'm glad I got the professional help I needed

Installer knew his business and took less time than allotted.

I was happy to have Best Buy install my radio. No hassle, no worries.

I had to purchase this at installation. It made the radio fit fine.

Best Buy employs the best installers. Very helpful and fast, Quality job.

The customer service was great and they finished fast

Took care of our vehicle and explained everything very thoroughly.