Customer Ratings & Reviews

They were super kind and mounted it quick and easy!

As with every support interaction I've had with Best Buy, this one was stellar. I purchased a car radio and within half an hour it was installed, working great, and I was on my way. Great customer support!

Guys are amazing! Wheaton Bestbuy. They isntalled my speakers and stereo.

Had to replace a radio I bought from Best Buy recently with another brand and Geek Squad did the install both times. They rock! Clean and fast install and everything is working great. Keep up the good work!

Wally was great! I came in a few days earlier and picked out the radio I wanted. When I told him my needs, there was only one that fit them all. It was such good timing because it came with free installation if I bought it from Best Buy. I think I saved a lot of money. It may have taken longer the day I ordered and paid for it all, than the day I had it installed. I'm so glad he worked with me afterward and set it all up. He knows what he's doing and I still don't. I'm pretty much just leaving it the way he did it, but I had to set my own XM stations. He put the FM stations back the way I had them set in my old radio! That was a nice touch.

I’ve been using Best Buy installers for over 30 years, and always with great results. This was unique because not only did he start as scheduled, but he finished early, too. Much appreciated!

I had a new stereo installed in my car. The installation went off without a hitch and the stereo is great. Almost looks like it came with the car. Very pleased with the work done by the Best Buy Geek Squad!

He did a great job, very knowledgeable and helpful. Discussed install options before starting got it done quick and flawless. Made sure i knew how everything worked before I left. True professional

Nothing but good things to say about the installation team at Best Buy. They installed a stereo into our car. They did a nice job making it look and fit well. We had some trim piece that was glued on from the factory. The installer called and explained to me that they will try to get it off as best they can but warned it might damage it (the trim piece) and asked if I wanted to proceed (and we did). They removed it, did the installation and replaced the trim piece. Can't even tell it was removed. Great Job!

love it can understand how to use it my vcr and dvd player are super very happy with this tv wonderful sound and picture also enjoy tv

I had an Apple Carplay DVD player installed in my car. He also installed a Sirius XM satellite radio tuner. He did a magnificent job! Not only did he install the Apple Carplay DVD stereo system and Sirius XM satellite tuner, but he also fixed my poor am/fm reception! Above and beyond the call of duty! The system sounds great! Awesome value! Previously, I had him install a backup camera. It's awe-inspiring! I ordered a new license plate and he said that he'd fix the backup camera when I receive the new license plate! Talk about AMAZING customer service! He's done so much more...I don't have the space to mention it all here. Highly recommended! Get it done right!

I had a double din Bluetooth Kenwood stereo installed into my GMC Envoy. Everythibg was competed perfectly and in about an hour. Installer did an excellent job and everything is still working as expected.

Bought this for my sons 2009 Mustang, looks and sounds great!!! He likes the blue tooth and the way the display changes color to match the interior colored lights in his car. Installation took about 1.5 hours

I always let Best Buy install my car stereos in all my vehicles. I trust them 100% and I love the sound it has afterwards. The customer service is great back there. Only problem is that they need more help back there b/c the installer had to keep stopping from the installation part to help customers coming in to ask questions or whatever. They need someone to be dealing with customers while the installers are doing their jobs. It took longer this time than it ever has due to the installer having to keep stopping to wait on customer. Overall I was very pleased as always!!

I purchased a kenwood car deck and chose to have it installed by a BestBuy 12volt tech. The installation was scheduled with the technician for about 2 weeks later. The install was done very professionally,

Installation was finished in a timely manner. Less than an hour. Everything worked great. He even showed me how to sync my phone with it, so I can answer a call with the push of a button.

Super fast installation of my new car stereo. Technician extremely knowledgeable & helpful. Even gave me a quick tutorial on how to use the stereo

I had a stereo installed. Told me it would take about 3hrs. I was surprised and happy when they called after 1 1/2hrs. Your car is ready! Upon inspection, one of the compartment doors no longer stayed closed. I expected to have an issue with the installer. I thought they may deny breaking it or something. I told them I would keave the car so the could find out what was wrong. There was no push back from him. About 30 minutes latter, he found the small magnet that had fallen off the door during the install. Not once did he deny or deflect the problem. Best Buy owned the mistake. For that reason alone I would recommend them!

The installation was great. I would have appreciated a more comprehensive introduction to the new equipment and how to work it. I was on my own to figure it out. And after a year I still don't have it down.

The mechanic installed my car radio quickly. I was so pleased. He also took the time to show me how to use some of the features that I was unaware of. Thank you so much!