Customer Ratings & Reviews

Nothing custom just kit with cd but still happy I got it

Overall, easy prices to get new stereo installed. Fast and knowledgable tech.

Quick install and the installer was very professional.

Not sure how to rate this install service but it is fine

Great install, on time, good communication. All went well.

Good service and a very nice modern upgrade for my old truck

Install was great. Technician very knowledgeable and pleasant.

Installer was extremely helpful, courteous and knowledgeable.

good sound, nice deck, vibrates on bumps. installation was quick and easy

hours of store operation convenient, cost a little more. Overall, good job.

Bought as part of a bundle deal. The technician was very helpful and explained what was missing (older car missing brackets and wiring cut away from old stereo). Ordered part from Amazon/EBay. Brought back in and install was completed. Was easy to schedule appointment, but the store I went to seemed to be overwhelmed due to short staffing. Now I have additional problems that I did not have before. The dash lights, hazard, and rear tail lights do not work so I have to troubleshoot radio grounding to see if something got messed up during radio install.

Great price and great service from the service techs at best buy

The install done by Best Buy was easy to schedule and they were timely. However immediately following the install - the AC stopped working. Dealer says it was due to the install. Best Buy did not agree. Bottom line - we had to go back and forth between the auto dealer and Best Buy to get it paid for.

I have an appointment at certain time and the technician did not start the work until 30 minutes later. He barely finished up. I wanted to ask some questions but he was ready to go home. Not helpful at all.

4.5 star. the personnel was knowledgeable and friendly.

overall great experience, the agent fit me in on a Sunday before my trip.

Great service usually, although this time they lied about my rear speaker grills! They told me that no grills came with the speaker package that I bought! That was a bold face lie! They threw them away because they were too lazy to install them! If they would’ve told me that they were too difficult to install, I would’ve accepted that answer! I looked it up on the internet to see how to install them, and it was difficult. However, always be honest with the customer!!!

The person who installed my stereo was very nice and pleasant. He did a good job with what he was working with, however, someone should have recognized that the trim plate suggested for this installation is garbage. My car can’t be the first and only one to have this problem. This is a fault of management. Someone in charge should have done a quality check at some point and realized that the junky piece of loose plastic ruins the professional installation.

It was nice to have the guys install everything, so I didn't.

This was a quick and easy installation. Crime in 30 minutes