Customer Ratings & Reviews

Bought this for my sons 2009 Mustang, looks and sounds great!!! He likes the blue tooth and the way the display changes color to match the interior colored lights in his car. Installation took about 1.5 hours

I purchased a kenwood car deck and chose to have it installed by a BestBuy 12volt tech. The installation was scheduled with the technician for about 2 weeks later. The install was done very professionally,

The installation was great. I would have appreciated a more comprehensive introduction to the new equipment and how to work it. I was on my own to figure it out. And after a year I still don't have it down.

I had a stereo installed. Told me it would take about 3hrs. I was surprised and happy when they called after 1 1/2hrs. Your car is ready! Upon inspection, one of the compartment doors no longer stayed closed. I expected to have an issue with the installer. I thought they may deny breaking it or something. I told them I would keave the car so the could find out what was wrong. There was no push back from him. About 30 minutes latter, he found the small magnet that had fallen off the door during the install. Not once did he deny or deflect the problem. Best Buy owned the mistake. For that reason alone I would recommend them!

Brennan at the Folsom location was very knowledgeable and shared his knowledge of how I can take full advantage of the radio's features. I should note also that he and the staff at this location installed this aftermarket radio leaving it as close to a factory install as possible for the age of my vehicle (over 20 years). Brennan also invited me to call them whenever I need help understanding the radio's advanced features. I highly recommend this location for all your auto electronic needs as I also witnessed the successful install of a aftermarket remote starter on another vehicle.

The mechanic installed my car radio quickly. I was so pleased. He also took the time to show me how to use some of the features that I was unaware of. Thank you so much!

The installation was quick and the stereo works perfectly. I liked that the tech took time to describe how to use the stereo before we drove off. A great time saver.

Installer knew his business, had my stereo installed in about 50 minutes, even with an unforeseen issue with a stock amplifier in the vehicle that had to be removed.

Work was done in a timely fashion. Unfortunately,the radio reception was worse than the factory radio that was replaced. After two more trips to the technician who continued to blame my truck and telling me that there was nothing he could do, in exasperation, he pulled the receiver out and started playing with the wires. In the process he pushed in hard on the antenna wire and suddenly I had very good reception.

I purchased a radio deck for my sons car. The installation process was fast and professional. I scheduled the appointment, received reminders and was in and out promptly. Very satisfied with the install.

Seriously, the guy that installed my head unit did a great job. Quick, worked the first time with no issues, and he did a great job showing me the buried features.

The installation service was done in a nice and timely manner . It only took the technician like 50 min from the time I drop off the truck . I'm glad that I chose Best Buy , a Great service !

I saved a lot of money by having Best Buy install my factory cd player versus the dealership. The system works as designed and I am very pleased with installation and sound.

The installer knew everything about what I needed and installed the tuner in my car within about an hour. It is an aftermarket device but its installation is as good or better than factory quality.

Well the Geek Squad guys installed my radio, SiriusXM radio, microphone and satellite antenna and it all works as it should. I am really enjoying it especially the SiriusXM radio

They did a great job. Very professional. The aftermarket system looks like its original with the car. Highly recommend

The install was free for the promotion they had but I was ready to shell out the money anyways. They did a very professional install with no mess and then walked me through all the features.

The installer was professional and courteous. He explained everything involved with installing my new radio and gave me an estimate of how long it would take. Since the Best Buy store was closed due to Covid except for curb side service, I walked to a nearby fast-food restaurant for breakfast. I was walking back when he called and said the work was done. He explained how to operate all the functions of the new radio to me before I left. It was a very pleasant experience.

The men where exceptional, friendly, and extremely help with showing me how to use unit installed. Enough to the extent of setting my phone up to operate with the new radio/cd/Sirius Xma, would recommend end them to all. A exceptional representation of you store, they were wonderful and as business owner and manager they are a keeper. Will be back and recommend your installation which is why I purchased from Best Buy, have use your geek squad before in my home and will continue to on my purchases

The technician who installed my radio was very nice. He even returned a part for me that I didn't need. Service was quick and easy.