Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5764 reviews
(5,764 customer reviews)to a friend
Rated 1 out of 5 stars
Stereo intall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because the department head in the stereo install locations was not Cooperative I returned everything.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking a moment to share your thoughts. Certainly our Geek Squad Agents should be respectful to you and all of our customers and we apologize for that not having been the apparent case with you. We hope you will give Best Buy and Geek Squad a new opportunity to restore your loyalty one day soon.
Rated 1 out of 5 stars
Incomplete
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions won’t power up 20 miles to return this piece of crap
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not reciebe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never recieved it with purchase of stereo. Was supposed to be included with radio.. package deal. Luckily I didn't need it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experienced. Purchased to find out my store would not offer installation. Multiple calls and online chats only to still have to go to the actual store to get refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
Efyall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad attitude people that represent best buy. Smh a year later still no installation accomplished
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Not the item the I want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not happy because I want the original item the I purchased in the beginning wish is the one showed on file
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing was done. I am canceling second installation order.
No, I would not recommend this to a friendRated 1 out of 5 stars
Still not installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nobody available for installation. Still have deck in Best Buy bag while I look for a person to do it.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
No one to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They had no one to install so going to have to do it myself.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Non-Existent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible horrible horrible. Lack of consideration for others schedules.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Return refund impossible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to purchase radio install before could even make an appointment
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad did not install my stereo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not get a stereo install!! & if i paid for it i would like my money back
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Radio installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This installation has not been completed in my instalment was cancelled I need someone to contact me ASAP.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terribly rude installers. I will never again purchase from best buy.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful experience . The tech was rude . I canceled my installation and went elsewhere
No, I would not recommend this to a friendRated 1 out of 5 stars
installer was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took 23 days after purchasing stereo to get it installed. Would not buy car audio from best buy again
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the car radio but never used the installation could never get an appointment, after several attempts just paid a local shop to install it
No, I would not recommend this to a friendRated 1 out of 5 stars
No service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy said service was completed and car stereo was NOT installed yet ! Wonder if I lost my Jan 5Th appointment !!
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Damaged washer delivered, still not replaced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.. We still have not received our washer and have been using the damaged one that was left behind...
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
I would recommend this to a friendRated 1 out of 5 stars
Very unhappy with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience, bad install. See car receiver review for more.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friend