Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5764 reviews
(5,764 customer reviews)to a friend
Rated 1 out of 5 stars
Over priced installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as an accessory for a new stereo purchase. Sucks because it wasn’t same day installation either. Had to go back to get it installed.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
I would recommend this to a friendRated 1 out of 5 stars
Im not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure after getting to the shop for install-unfortunately the guys said they couldn’t install it-so I can’t say if it is good or bad.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Installed equipment inadequately.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to take car elsewhere to fix the installation.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to share this with us. Getting new tech for your car should be exciting, and we apologize about any inconvenience this has caused you. We hope that you give us another opportunity to better serve you in the future. If you were still needing assistance with this, please schedule a consultation with one of our Geek Squad Autotechs at http://bby.me/excxg.
Rated 1 out of 5 stars
Best Buy Geeks Did A Horrible Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installing the unit was fine, but the sound was HORRIBLE. It me about a month to research was the different setting were and now it sounds great.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Very upset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My radio should be installed already. Poor customer service the day I was there and they were not even busy.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It's always frustrating when communication doesn't fall through. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience working with the people at the Belmont and kimball store horrible people
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Service is very bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service very bad management bad no help neither is customer service at best buy .com
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Car stereo install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job installing our car stereo. It is an older car so we needed extra parts and they were very helpful in advising what we needed
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
I would recommend this to a friendRated 1 out of 5 stars
They don't install in Victoria anymore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was scammed. They wanted me to drive to Corpus Christi for installation. umm, NO..
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Installed radio in car
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appointment at 3:00. Waited 4 hours. Left wires hanging down by the gas pedal on car.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was very disorganized, there were scratches on the face of the deck, had to return to store to have them hook the climate controls back up
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
The installation has been pushed back to Oct 3.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoped to finally be listening to music by now. No such luck, but the box is pretty.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Have to book not worth the wait
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t use the service but it was included with my radio
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep changing my appointment because is free installation
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking the time to provide us with this feedback. We definitely don't want to keep you waiting, so it disappoints us to hear that your car deck installation appointment keeps getting changed. Please give your local store a call so that we can take a further look into your installation appointment and provide further assistance. You can find information about your local store at www.bestbuy.com/storelocator.
Rated 1 out of 5 stars
Audio for auto
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this radio 12/23/15. It is still not installed. Scheduled for 1/29/16. Too long to wait for installation.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
None.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are no words that can describe just how I feel.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
No service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy canceled and did not reach out to reschedule
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Didn't get to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system wouldn't work in my car without additional parts making it too expensive
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Strictly amateur install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible install. Required several trips on my part. Damaged my vehicle and never completed work.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
not istall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wait until you intall the appoiment isnov/23/2020 thanks
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friend