Customer Ratings & Reviews

Caleb Smith at the Best Buy in Issaquah WA did a great job installing my in dash stereo and making a few tweaks to my dash for a perfect installation. He even had to go to a local auto parts store for a specific part that finished off the install. I couldn't be happier. Great stereo and install - what's not to like?

The stereo system in my 2001 Lexus IS300 needed replaced due to the CD player not working. As the original system is no longer available from Lexus due to the age of the car, I decided to upgrade to a system with SiriusXM. The salesperson at the Fair City Best Buy store was helpful, I chose an Alpine system, and then was taken back to talk to Chris the installer. Charges were clearly explained and the installation scheduled in a few weeks due to waiting for parts. Everything went like clockwork - good communication and the result a great sounding system! I highly recommend Chris at the Fair City store for installations!

This was the best service I've ever received from a retail store! I had a car stereo installed by Jason over in the Geek Squad Mobile Electronics section. He was polite, knowledgeable and helpful throughout the entire process. He installed my car stereo flawlessly including the Bluetooth microphone and bypassing the amp for no extra charge. On top of all that, he even sat down in my car with me and went over all of the features of the stereo! A true expert in his craft...go see Jason at Best Buy Silverdale if you need a car stereo installed! DO NOT go to Car Toys!

Today I got my car radio installed into my 2003 Toyota Camry. My installer was Logan and he was so helpful and sweet! He was thorough and took his time explaining everything, and was sure to answer any questions I had. Logan was quick when it came to the installation and it came out perfectly! I am so happy with my experience and this nice man deserves a raise, he is great at what he does! Thank you Logan:) I will recommend him and the services to any of my friends!

I scheduled the appointment to have my stereo installed the same day. Paul at the Best Buy on Sunland Park in El Paso, Texas was very friendly, efficient and knowledgeable. My car was done in less than 1 hour and he explained how to use the new stereo. Unlike previous reviews, he had no trouble at all redeeming my voucher for the installation that I prepaid online. The lifetime warranty is a great bonus in case I decide to sell or trade in the car. They will put the factory stereo back in at no charge. I will definately use the Geek Squad in the future!

The Geek Squad did a great job installing my car stereo and getting it done on time. It sounds great!

Made an appointment in store following the purchase of a Kenwood head unit. I went to the appointment about 30" early and to my surprise, the auto tech got started right away. He did a professional job of installing the car radio and actually was done in about 25". The best part was that there were no hidden costs like some installation shops charge. I highly recommend the auto tech at the Corpus Christi Best Buy. He knew car radio installation better than anybody I've ever seen

Bought a JVC car radio and had Geek Squad install it. Very impressed with service and technician. My radio was installed in a short period of time by a friendly and professional technician. He explained all the features to me afterwards, and left no mess in my car. Also, I love the Geek Squad policy whereby my car's original radio will be re-installed for free if I want later on. Great deal!

Quick and correct install on my radio. Guys did a great job

I liked the way the service professional handled Perfectly installed my car audio system and its working great now

looks factory installed,the tech(joe) did an excellent job,was very happy with results,highly recommend installation department

my car radio instaletion was exellente super best

Thank you Bob!! Thank you Bob !! This Autotech called to confirm and inform me of the parts needed for my in-dash installation in a nissan. They had everything except a special order part. He said that he noticed and gave me a call as soon as the store opened.to inform me of the situation. He saved me an approximately 200 MILE ,round trip journey!! I am so thankful for a person who cares about others while also doing his job.

Corey figured out why our RAV4 radio stopped outputting sound. Dead amp. Found a very economical solution with pioneer deck and alpine amp - sounds better than original system even without powering up the large rear-trunk-door speaker! New parts fit great, no mess, all good. Could have maintained steering wheel controls for more $$ - but satisfied with the lower cost suggestions. Would do business with Corey again! He knows his craft!!

There is no way to give a review of the hardware needed to place the radio in the car but I did want to stay the install people were great. It was scheduled near my home but was up in another city and happened to be at BB for something else and just asked if their install dept would have time to do it earlier. The dept at home was very nice and the one who did the install could not have been nicer. I would recommend an install at BB no problem

This product was installed when I got a PA660 amp for system and works great.

I didn’t make it easy on them, since it was my first time useing this service, but they came through with flying colors. The Technician was very professional and efficient and treated me kindly.

Very happy with the installation job. Done very well.

I was super impressed. Got appointment for immediate installation for next day service. Took only 1 hour. Nick installed, explained basic use of the system so I could use it immediately. Everything in car was clean afterwards. Asked if I wanted the old Radio back but it was not working so what would I want with it. FANTASTIC and would use Best Buy service for whatever I will buy in future.

To start with...I usually leave positive reviews, this may be one of the only negative ones I have written recently. I brought in my girlfriends car to install a head unit and speakers I bought her for Christmas. I was going to do the install myself, but they said it was only $50. It was $20 to plug in a cable in the back of the head unit for an iphone and $20 to pair bluetooth. I had to pay for the cable install because it was on the back of the deck, I declined the pairing cost as it takes 30 seconds. I thought both of these costs were a little ridiculous. They said it would only take an hour and a half. A little over 2 and a half hours later they called me to pick up the car. After driving off I notice that there is a double turn signal noise and door chime. Very annoying. The new adapter has chimes too I guess for some models. My girlfriend noticed that her climate control lights were not working below the radio. Hence I return to Best Buy to fix the problems. An hour and a half later I get a call from the tech. I return to the shop to find out that they did not fix anything. I immediately went to the manager. He talked to the guys and they disconnected the chime which took another hour. Why they didn't just do it in the first place I have no idea. They did not know why the dash lights were not working and even said they didn't even go near them??? Now I have to drop the car at the dealer to see what is wrong with the dash then bring the car back to Best Buy AGAIN. I was told they may pay for the fix. They said they would not guarantee it. Do not waste your time, energy, or money on install services from Best Buy. I may never even go back to the store again because of this experience.