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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5764 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 5,764 reviews
  • Rated 5 out of 5 stars

    The Geek Squad Knows Classic Cars!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job and were very attentive to the unique needs of my classic car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    radio install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great he went over work someone had already tried to do I was missing a part to hold the radio tight but he made sure there was no movement!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was fast and accurate. No problem at all. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, quality, efficient work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with car stereo installation. Carlos at Dadeland did a real nice job, installed the unit fast and looks/sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The group in North Dartmouth in the auot install department is top notch, they were helpful, professional, and quick and thorough, can't say enough good things about them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good install but incomplete.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specifically requested a stereo that would work with my factory overhead DVD. Tech took two and a half hours to complete the install. When he was done he said, "You didn't want the DVD hooked up, right?" I told him of course I did and made sure that the unit I purchased was capable of doing that. He informed me that he didn't know how to do that and that he wasn't told that I wanted that done. He said that I needed to make a new appointment to get this done.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Inferior product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person installing did an okay job but the problem is that Best Buy does not make sure they are well trained for all aspects of the radios, antennas, speakers or what ever components are chosen for that install. The sales person choose all the components by using their computer program to choose components for this install for our particular year and model vehicle. The installer did not check to make sure these components worked together and the AM part did not work. If I pay for an AM/FM/CD/Bluetooth radio, I expect all of those components to work. He finally got the AM radio to work partially after we called the manager and complained. With my husband looking over the process this time, he discovered there were two antenna components on the radio therefore a separate AM & FM antenna were needed. There response was no one listens to AM anymore. Well I'm someone and I LISTEN to AM and want ALL components to work. There are check boxes on the install form as to what was completed and worked. All the boxes were l checked. The manager said the only thing they could do was refund our money. We told him that It wasn't about the money...we just want it to work. It just amazes me that no one seems to be able to use there head and figure things out. If my husband had not been there and saw that there were two separate antenna connections we would not even have the AM part working and still is has a lot of static. The manager thought we should be happy with that and I asked him if it was in his vehicle if he would be happy with it but of course he would not answer and said it was not up to him, it was up to me. You can bet if it was his vehicle he would not settle for inferior quality products or work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our new radio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my new radio. We love our new radio system.:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was awesome very respectful and knowledgeable great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable & very fast...My new bf for installation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they do top notch installations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twice I have had OEM radios re-installed in used cars. The tech has been knowledgeable and efficient each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    car stereo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went well phill called and got me in early install went well explaned every thing good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service professional and fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians are always professional and seem to be perfectionist. I never have had a problem leaving my vehicle with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation services were truly excellent. Very timely, effective and well done. I really appreciate this kind of service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional installation. I was very glad the technician suggested the model with the usb that was available for only $20 more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was professional and knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new receiver unit for my car - the installation was on schedule and done in a professional manner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The instillation was efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you can do this for yourself, you have to pay for the instillation of the sound system. That said, the instillation was done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work done in timely fashion.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my receiver from best buy and was able to get it installed the same day. Quality work done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good service with bad quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a big job done here. I had new wiring and speakers, as well as a new head unit and sub/amp, installed in my recently restored vintage truck. The installation was done very quick and came out terrible. I would not use their installation service for anything more than getting stock speakers replaced. They DO NOT have the experience/expertise to handle full audio replacement/installation. Stick to shops that deal with nothing but car audio for large scale jobs like the one I had done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item and had the automotive install it. They had it installed in 20 minutes. Highly recommend.

    I would recommend this to a friend