Customer Ratings & Reviews

Often times an installer isn't familiar with the myriad of decks and cars so they end up jury rigging the install. Josh was experienced and knowledgeable about all phases. A breath of fresh air.

Th Geek Squad guys at the Hurst Tx store. They installed my new stereo less than in a professional manner.

It came free with my radio purchase but i never used it.

The guy at Millervill, Baton Rouge his initials were G and G, did an amazing job. Took was way less than the hour AND showed me how to use the device completely. Were good work!

i received a new car stereo for my pick up truck for my birthday. it was purchased at best buy, so i went back there to have it installed (best buy in plano, texas). the installation went horribly wrong. when i dropped teh car off they tried to get me to buy new speakers, i told them my speakers were pretty new and i just wanted them to install the stereo. everything went downhill from there. i don't know if they screwed up my speakers on purpose, out of spite for not buying new speakers from them, or if they were just terrible at installing car stereos, but i didn't get out of the parking lot before i started having problems with my speakers. when i went back so they could fix what happened, they told me i should have bought new speakers and said they couldn't fix the problem unless i bought new speakers.

Techs were quick and did a good job. They vacuumed the interior before returning the vehicle.

The technician was great he went over work someone had already tried to do I was missing a part to hold the radio tight but he made sure there was no movement!!!

Very pleased with car stereo installation. Carlos at Dadeland did a real nice job, installed the unit fast and looks/sounds great.

The team did a great job and were very attentive to the unique needs of my classic car.

The group in North Dartmouth in the auot install department is top notch, they were helpful, professional, and quick and thorough, can't say enough good things about them!

The service was fast and accurate. No problem at all. Thanks

Specifically requested a stereo that would work with my factory overhead DVD. Tech took two and a half hours to complete the install. When he was done he said, "You didn't want the DVD hooked up, right?" I told him of course I did and made sure that the unit I purchased was capable of doing that. He informed me that he didn't know how to do that and that he wasn't told that I wanted that done. He said that I needed to make a new appointment to get this done.

The person installing did an okay job but the problem is that Best Buy does not make sure they are well trained for all aspects of the radios, antennas, speakers or what ever components are chosen for that install. The sales person choose all the components by using their computer program to choose components for this install for our particular year and model vehicle. The installer did not check to make sure these components worked together and the AM part did not work. If I pay for an AM/FM/CD/Bluetooth radio, I expect all of those components to work. He finally got the AM radio to work partially after we called the manager and complained. With my husband looking over the process this time, he discovered there were two antenna components on the radio therefore a separate AM & FM antenna were needed. There response was no one listens to AM anymore. Well I'm someone and I LISTEN to AM and want ALL components to work. There are check boxes on the install form as to what was completed and worked. All the boxes were l checked. The manager said the only thing they could do was refund our money. We told him that It wasn't about the money...we just want it to work. It just amazes me that no one seems to be able to use there head and figure things out. If my husband had not been there and saw that there were two separate antenna connections we would not even have the AM part working and still is has a lot of static. The manager thought we should be happy with that and I asked him if it was in his vehicle if he would be happy with it but of course he would not answer and said it was not up to him, it was up to me. You can bet if it was his vehicle he would not settle for inferior quality products or work.

He installed my new radio. We love our new radio system.:)

Twice I have had OEM radios re-installed in used cars. The tech has been knowledgeable and efficient each time.

He was awesome very respectful and knowledgeable great experience

went well phill called and got me in early install went well explaned every thing good job

Very knowledgeable & very fast...My new bf for installation!!

The technicians are always professional and seem to be perfectionist. I never have had a problem leaving my vehicle with them

Geek Squad installation services were truly excellent. Very timely, effective and well done. I really appreciate this kind of service!