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Customer reviews

Rating 4.6 out of 5 stars with 5764 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,764 of 5,764 reviews
  • Rated 1 out of 5 stars

    Research your chosen installer carefully.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial install of dash unit left the bottom of unit protruding out at a noticable angle that did not look professional. Another auto sounds installed corrected this issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service was horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't tell you that you need certain parts and when you arrive they tell you "well we have to reschedule so we can order the parts".

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi ziplore2016,

      I'm sorry if you were not aware that they may be additional parts or fees. We try and make customers aware that there may be additional fees depending on the vehicle by listing the following in the "Product Features" section:

      Your Geek Squad Autotech will provide an estimate prior to performing work that requires an additional charge (including nonstandard installation) and any additional parts. Any additional charges will be assessed after the installation is complete.

      I hope the rest of your installation went well!

  • Rated 1 out of 5 stars

    Geeq Squad car audio installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad deal for the person in charge (angel), who did not know how to deal with my problem and refused to do the work on the grounds that he did not have time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problem with car deck installation email

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't received the redemption email for the key code to validate my purchase. How long does this take to receive it?

    No, I would not recommend this to a friend