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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5770 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 5,770 reviews
  • Rated 5 out of 5 stars

    Get deck with customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deck was purchased a few years ago but the installation was great, quick and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad!! I bought a CD player from best buy. Which came with a free installation thru geek squad. I set up appointment to get a CD player installed. Pulled up on time sign some paper. Set down while he installed the cd player. It took just about 25 minutes. He did a great job fit perfect and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Radio Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team in the Geek Squad unit was outstanding. Friendly, helpful, answered my questions, and then demonstrated key elements of the new system. They even reinstalled the microphone up by the rear view mirror - which was not part of the install. Very helpful! Thank you for the great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy With Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and easy to talk with the technician. Highly recommend this person to install your car radio or other equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a stereo installed in our Ram 2500 and the guys did an amazing job! They had to order the parts for us and went back a week later for installation. When they went to put in the stereo they told us that one of the parts was more elaborate than what we really needed and switched it to another part and saved us $80. We would have never known the difference. Good lookin’ out guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was early for my appointment and they got right to me and did a great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed in Midland, Texas off the Loop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, they did their job is all I can really say. I asked for a couple of things but those got ignored, like placement of mic, detaching existing nav antenna, and steering wheel controls... all missed without phone call. Had to call and check on jeep, once I got there, the install bay was closed which was around 7pm. Had to go thru the store and find someone to get my jeep for me. At least the install was clean and it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car deck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is look like nothing put in the deck good job install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serious about Customer Satisfaction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my new Sony Radio & my Remote Starter. They were prompt, professional, courteous & purposeful. This team was a pleasure to experience from start to finish. The Representative even found an additional savings for me at the close of the sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that Benny, who installed my new car radio, is such an awesome knowledgeable installer, that he is one one the best employees Best Buy has! I also have to say the management & service @ the Kingston, NY Best Buy, is much more knowledgeable & gives much better service, than the Middletown, NY Best Buy! The employees & management in the Middletown, NY Best Buy are just rude & full of themselves...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what a professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSTALLER WAS UPFRONT WITH THE PRICE. THE INSTALL WAS PERFECT AND DONE WHEN PROMISED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They last and work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have Radio's installed by Best Buy, little expensive but done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great works great I bought two of them very recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done quickly and professionally. I would use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installment was quick and precised. The installment took less than 30 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio has worked and stayed in place. Seems to have been a good clean installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bryan was amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan was so professional....your new auto tech is rude and doesn't know what he is doing. He tore my car up without asking for my receipt then didn't put it back correctly on my remote start. He also didn't ask me to acknowledge or sign before working on my car.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had some problems, however, they persisted until the problem was resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the work to install and make sure my deck was functional. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like the radio has always been there. The tech was very nice and did a great job.

    I would recommend this to a friend