Customer Ratings & Reviews

Outstanding technicians, super supportive, and fast! I had a radio head unit replaced with the audio department. I was super impressed with the tech's and the staff. I thought i had done my research, they identified obstacles i was not prepared for and corrected them before they became and issue!

They did a great job of installation and works great.

Great radio, great installation specialist, great experience!

Frank (the installation manager) has done most of our radio installs over the last few years. He is honest and will tell you what he thinks will work best in our car. More than once, after I bought a pair of speakers at Best Buy, Frank told me either the speakers didn't sound 'right' and he installed a different pair. Frank is very knowledgeable about the products Best Buy sells and the cars we have brought in over the years.

Geek squad was super helpful in process from purchase to installation. They explained everything and was extremely sensitive to my budget. I also did not fully understand what was needed to replace my sons radio in his car and they walked us through it. And gave us alternative solutions when satellite radio installation was outside the budget.

Easy to work with, great communication, looks great and no issues, very pleased

Al at the Montclair, Calif, store did a great job installing a factory replacement head unit and 6 Kicker speakers. The new system sounds awesome! He showed me the work that was done and even gave back the (lousy) factory speakers that didn't even have cone tweeters! Thank you, Al!

I've installed car stereos before, with the help of my Husband, so I debated if I should install my new stereo myself. But, I decided to have Best Buy do it, and I'm so glad I did. The installation took less than two hours and the tech, made sure I understand how to use the unit when I was done. It was well worth the price to skip the aggravation trying to install it myself would have been.

I am so impressed that Best Buy installs car stereos. They not only installed it but showed me how to use my new stereo and gave me a phone number to call if I had any trouble.

The tech was quick and helpful. Had me in and out for installation in about an hour.

The install of my new radio came out clean...everything works perfectly

Great job by the crew. Stereo looks as though it came in the car

this was a good fit for my jeep, did not have any issues with installing it.

Excellent installers that know what they are doing and care about the customer

Very happy with the service. It was done right the first time and sounds great

My install was done promptly. The finished job looks very sleek and professional

I have never seen someone who was so kind, and literally had worked out the puzzle of installing this system into my car. He literally had to create NEW dongle from the scratch to make it work. I did NOT think we still had someone who really step up to the challenge like this person did! I only wish I could remember his name. He works at the Fair Lakes store. REALLY a go to it guy! Thanks

The installer was professional and explained why he was doing certain things the way he did. Great install, it was free with the in dash receiver but it broke my heart to see him perspiring so much in the heat in the installation area. Tipped him, he was not willing to accept it, but I persuaded him.

The technician went the extra mile. I had antenna issues that he tried his best to resolve. There was a problem with the steering wheel control and replaced it with a new one.

Great job and fast installing our after market radio in our car!