Customer Ratings & Reviews

The gentlemen with Geek Squad were very friendly and professional during the installation process. Also since the car radio I purchased was over $99.00 they installed it for free; saving me money, time and a big headache had I attempted to install the new unit myself! 5 stars all day!

Fast install great peice I needed ! Glad it fits !

Years ago, I would have installed the stereo myself to save a few dollars. No longer! It was worth every penny to have Best Buy install my car stereo. It the short time it took to wander around the store, an expert technician took care of the situation, and afterward demonstrated the available features.

Good job of installing my radio. It was done on time

Fast, friendly professional service always do what they say. They’re gonna do. It’s awesome.

After 2 years my radio works great still, it only took 30 minutes to install and was worth it. I would have ruined my car if I didn’t give it to them?

Agent installed radio and install kit plus antennae. They all work together. Free install, but installer broke part of dashboard. Best Buy is replacing broken dashboard piece free, but hasn’t done it yet. Install was supposed to be an hour and a half, but ended up being 3 hours.

the agent replaced my car radio without issues and very quick. I am very happy with the agent assistance to complete the job. Thank You

the installation was professional and very fast, the gentleman installing my new stereo was friendly and help full explained everything I needed to know about the unit even set up my phone to the blue tooth and said I could stop in anytime if I had any questions or issuesgrvat deal for a low price!

It took a few times....but it seems that the radio amp and speakers are all working fairly well . It was a long wait due mainly to covid and my work schedule. Although when I did have an issue I went to store director and it was resolved.

The service technician was fantastic! He answered all my questions, kept the car neat and tidy, performed the install in a timely manner, very professional and courteous.

Can’t say enough about this department. The guys in the install bay/department are impressive. Know the products and are great at accomplishing the task and will accommodate schedules to get your installation done when convenient for your schedule. Highly Recommend! A+

Nice quality work from the installation team, everything works and looks great!

The guy done a great job putting it in installing the stereo but my heater doesn't work

I had the installation done in the Broomfield Colorado store and they were fast and courteous. They took the time to go over some of the features of the radio. And they were honest enough to tell me a part was not needed and I got a refund for that. I'd do it again.

Best Buy installation was truly hassle free--the technician was friendly and very professional. My only complaint is, when I bought it they charged me for installation and told me there would be no further costs, and then it turned out there were other charges. The sales staff need to be better informed.

New radio and player installed several weeks ago. Working fine.

The installer was friendly and fast. He took the time to explain all the features. He set the time for me and even after I left and couldnt figure out how to sync my phone Quincy invited me back and explained how to do it. He was very friendly and helpful

Fast install. Looks good. Would have installed here again.

I had trouble with the installation kit being delivered. Best Buy helped me solve the problem and made sure I was able to get my stereo installed before leaving the state. The installation was professional and is working very well. I would recommend Best Buy to anyone!