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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5756 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 5,756 reviews
  • Rated 5 out of 5 stars

    Always a great idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my son's stereo system and did an excellent job! They were very courteous and professional, and had the work done in no time. Also, it is now covered if there are any issues. You can't get that backing by installing yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my vehicle in to have my new radio installed. The technician was very professional and finished the job way before the time that he had estimated. Everything was neatly done and he showed me how to use the upgraded features in my radio. I will use Geek Squad installation again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUT STANDING!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was absolutely professional! Very knowledgeable, helpful and ready to answer any questions I had. He actually saved your company from losing a customer. I told him " if this was undercover boss you would have received a huge bonus!! I want to say his name was Alex but I don't remember.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Actually 6 Stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful for the guys working the day I stopped in. They took me right on the spot, helped me pick out the equipment I needed and installed my new stereo in no more than an hour. The installer was super fun and explained everything to me before I drove off. Awesome team and great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the installation done in the Broomfield Colorado store and they were fast and courteous. They took the time to go over some of the features of the radio. And they were honest enough to tell me a part was not needed and I got a refund for that. I'd do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my car stereo fairly quick. Explained the operational aspects and showed me how to maneuver thru the functions. He was so thorough that I didn't have to read the manual that came with the unit. GREAT JOB Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great to deal with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my radio in a timely manner. Was polite and knowledgeable. He made a small mistake when plugging other cords back into my dashboard which was rapidly rectified immediately. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally installed in Weatherford, TX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan was my installer and was very good at what he does. He was friendly, knowledgeable and went over product operation with me. The installation is something I would normally do myself but it was free with the purchase. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've always had a good experience with best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a best buy credit card holder for close to 11 years and geek squad along with the treatment ive received from staff has always been friendly and of high quality. For the reasons stated I always recommend best buy and its services like geek squad to everyone I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car parts and stereo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my car stereo very professionally and I will go there again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Excellent Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was friendly, courteous, professional, and knowledgeable. He took time to answer all my questions, and installed my new car stereo exactly as I wanted. I'm very happy with the service! As an added bonus, the Geek Squad installation was WAY less expensive than area car stereo places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car stereo installation was completed at the Macedonia Best Buy. The technician was very knowledgeable, efficient, and quality of work was excellent! The install was completed in an unbelievable 30 minutes! I would highly recommend the Macedonia store for car stereo installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not have been better...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I was tempted to install the new car stereo myself, I went ahead and let the Best Buy technician do it. Great decision. He was fast, professional, courteous, and all-around excellent. Took about an hour, and then afterwards, he took the time to sit in the vehicle with me to run me through its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely impressed with the service and the quality of work. The texts were very professional and courteous. They demonstrated an educated me on the system. Can't remember the last time I had service this good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast install. Looks good. Would have installed here again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    technician was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician was great to work with and product works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my new Bluetooth radio in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad were really friendly and they did a nice job for installing my new radio! They also didn’t mind that the installation fee was $60 when it was supposed to be $100, so I ended up saving more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Philip Killion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took out my old computer and set up my new computer amd transferred alll my small business data software safely to my new computer. Boy was he professional and did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so impressed with the smoothness of getting my audio unit installed. The installer was very clear in his communication regarding the process and the amount of time involved as well as going over the operation of the unit once it was installed. I most definitely will use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really are knowledgeable about car stereo installation! Very friendly and had my stereo installed within an hour and they took time to show me everything the stereo could do.

    I would recommend this to a friend