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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5770 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 5,770 reviews
  • Rated 4 out of 5 stars

    easy to use, updated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, user friendly, updated. Love the bluetooth for the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1966 impala ss convertible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job of hiding the wires and cables on my 1966 impala so convertible. I was concerned that they maybe hadn't worked with a car this old. They alleviated all of my concerns after 5 minutes of conversation. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great to deal with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my radio in a timely manner. Was polite and knowledgeable. He made a small mistake when plugging other cords back into my dashboard which was rapidly rectified immediately. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason, the technician did an excellent job. He helped with ordering the correct radio and accessories for my truck. While doing the installation, he ran into a speaker issue and helped resolve it. Very knowledgeable and pleasant to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were honest, I thought I needed a new radio so I ordered one from best buy on line and were going to have them install it. They told me it was the speaker's so I had speakers installed not everything is loud and clear !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a stereo for our vehicle and had Best Buy install it. The installation was flawless, and the technician was very thorough. He left the vehicle clean and explained how to work the stereo, even hooking my phone to it via Bluetooth, explaining the steps as he did this. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys who took out the old car stereo and recommended and installed the new digital stereo for my daughter were awesome! Very meticulous and fast at the same time. Didn't mar the laminate on the console and did a beautiful fast job of installing everything. Also, very, very cost-effective!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed my radio was Jose. He was so helpful and amazing. Explained everything with patience and kindness. Thank you Jose! He deserves a raise!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this auto radio/cd unit after reading many reviews. What a plus to have blue tooth. Installation service was excellent. Looks like it came with the car. i was impressed with the purchase of the item, and the service I received for the install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    glad it was available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gett;ling this was a great and pleasing replacement device to hold the new radio

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Works exactly as intended so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jason in car audio dept is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason helped me figure out what I needed when I explained to him what I wanted... he installed a marine radio in my jeep and he is very good at what he does and very professional... I would def recommend him to anyone, and I will def request him when getting anything else done in my vehicles in future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I went with Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the top customer service. The tech went above and beyond installing my stereo. He was very informative and professional. And he was careful with the handling and care of my vehicle. Most of all, he was respectful. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my new Bluetooth radio in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad were really friendly and they did a nice job for installing my new radio! They also didn’t mind that the installation fee was $60 when it was supposed to be $100, so I ended up saving more money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job of installing the deck. I would go back again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech. Great work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very nice (unlike another store I dealt with). Got my stereo installed in no time. Only wish he might of given me a heads up that the factory speakers would probably blow, cause they did. But that my fault, not his. It was Skynard. Turn it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fits like a glove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did a great job and i'm enjoying my new stereo .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesse in the install bay is THE GREATEST!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse not only did a fantastic job installing my one din receiver, but he also took time to show me all the features and educate me all about it. Best Buy has a great employee in Jessie and also the other two great guys who helped me was Robert and Brian. All my business will go to Best Buy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was great to work with. Was able to schedule my install quickly. Even with the issues he encountered it was installed quickly. I purchased a Kenwood deck. When the tech had issues getting Bluetooth to pair with iPhone 4 he suggested a Pioneer deck with the same functionality and assisted with the exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service Team!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Service department did an excellent job of installing a Sony Audio Bluetooth Audio system in my 2004 Chevy Tahoe. Technician Beau, explained everything I needed to know in simple easy to understand term. I am very happy and highly recommend using them to friends

    I would recommend this to a friend