Customer Ratings & Reviews

One of the best service experiences ever! Radio was installed in about 25 minutes.. everyone in the shop was really friendly and the young lady who installed my radio new exactly what she was doing! Thank you

Best Buy installed my new Pioneer car unit correctly.

The agent was very thorough with installation and explanation after he installed the radio.

My Geek Squad technition was great. He was very accommodating, despite me bein late and needing to pick up materials ordered earlier. He even switched the CD that I forgot in my old stereo to the new one. Wish I remembered his name because I would totally recommend him :)

Easy to set up an appointment, fast installation. Even got called saying I could bring in my car earlier then my appointment was. This is my second time getting something installed by best buy and still a satisfied customer

Installation went well, finished in a timely manner

My Geek Squad tech went above and beyond in the installation of my new deck. The parts the store rep sold me were not correct! My tech spent extra time and attention on my deck to make it work. He was amazing and made my experience top shelf.

Great team of guys working the day I got this installed, and they got everything working really fast, and it sounds great. And everything is hooked up, including a new microphone, for the talking back on the phone via the radio bluetooth Great job guys! Thanks

I had an audio deck installed as well as the mount for it and some wiring. I chose to stick around and wait but it didn't take very long so I was able to be in and out quickly. Since I was there he explained what he was doing as well as just having a friendly conversation

They told me it could be about 2 or 3 hours, he was done in less than an hour and a half. Totally professional. Very happy with service.

the geek squad did a fantastic job on my pioneer stereo clean fit and the unit sounds great have allways bought pioneer head units and the value is all ways the best along withe features and power amp

very professional staff at the Wheaton shop. installation performed in a quick manner and excellent staff. staff polite and knowledgeable

Great service with clear communication - was told exactly what was required, thorough walk through, communication throughout process when things changed (needed less work) - very happy with Total Tech

I got a radio installed in my daughter's car for Christmas. Everything went great. I even returned a part that I didn't end up needing for the install. The only issue I had was they said it would only take an hour and ended up taking almost 2.

When I arrived on time, the installer was waiting to start on my vehicle. I left and came back rather than waiting. When I returned, he had left a note to make sure I realized my tires were low on air. The install was excellent and the service was even better

Awesome experience, the team there are knowledgeable and fast. I was expecting to wait for a couple of hours and was called on my way home. Amazing service.

I bought a new stereo for my daughter and I had the crew at Best Buy install it and they did an amazing job. It looks clean and very professioinal. They were on time at promised and got it done quicker then expected. Thank you Best Buy.

Radio installed in Watertown, MA. Greeted and helped by an excellent and courteous staff, made very comfortable while we waited for the install. Sirewl was extremely helpful, informative, and did a perfect job mounting and explaining the product to us, answering all our questions.

The so called "expert" in the store ordered me all the wrong stuff. The installer was sharp enough to realize this, called me before the appointment, got everything corrected. He was phenomenal going above and beyond the call of duty and did a great job on the install.

They took us in quick the guy got in the car check out the old one to put the new one in quick and easy under half an hour could be more please free professional very polite that's the kind of stuff that people I like to work on my car